Having been developed alongside Hoteliers, HotelMate is perfectly tailored to assist you in the day to day administration and management of your Hotel, Motel,Resort,Hostel or other accommodation facility. It is a powerful yet flexible package that will carry the brunt of the load throughout the entire reservation process, before, during and after your customers stay. Integrated Booking Management
At its core HotelMate features an interactive booking grid that will give you an excellent overview of all of your bookings, past, present and future. It allows you to create, edit and cancel bookings directly from the grid as well as giving you the colour coded status of each booking. You also have the ability to create bookings based on the client type, whether it be for the individual guest or their company. Making group bookings is simple with the program letting you create a fully editable quote for the client. HotelMate has been developed to integrate with many popular online booking sites, including the integrator "SiteMinder", giving you greater control of your online presence without the need for double handling. Any changes made to your grid will be instantly reflected on all of the booking sites you are associated with, also any incoming bookings will be automatically added to your grid. Accounts and Finance
HotelMate lets you confidently split invoices, or transfer charges between accounts. You have the ability to create an invoice before the guest has arrived and email it on after they have left. Billing items and vouchers can be added easily to a guests invoice during their stay. Complete Guest, Company and Agent Database
With HotelMate you can quickly and easily create, edit and search all of your client records, allowing for all their important information to be retained for the next time they stay. The program lets you communicate via email with your customers right from their record, and because all your records are in one place there is no need for multiple copies of incomplete data. HotelMate also lets you keep important staff details on record allowing you grant them access to certain areas of the program depending upon their privileges. Intelligent Reporting
Create relevant and easy to understand reports outlining the occupancy or financial areas of your motel, allowing you to make intelligent decisions about you business. Output your government requested monthly statistics reports with all the relevant fields automatically filled in.
