08/02/2023
NOW HIRING!
Assistant Property Manager
Valley Rental Service, Inc.
Job details
Pay
$18 - $20 an hour
Job Type
Full-time
Shift and Schedule
Weekends as needed
Monday to Friday
On call
Location
1321 N Roosevelt St, Aberdeen, SD 57401
Assistant Property Manager starting pay $18.00- $20.00
The Assistant Property Manager is responsible for working with the Property Manager to assist with all tenant relations, including showing open apartments, responding to complaints, resolving issues, completing required paperwork and proactively building positive relationships.
Additional Requirements:
1. Present and maintain positive tenant relations and know/greet people by name.
2. Tenant Relations: Listen, understand and work to resolve any escalated tenant complaints.
A. Document all tenant concerns, problems or issues on Yardi.
B. Investigate escalated tenant complaints, concerns, problems, and/or issues and decides upon the course of action. Notify the Property Manager when there is an incident that may be cause for eviction or the termination of the lease.
3. Show apartments to prospective residents. Sell prospects on the apartment and complete necessary leasing paperwork
4. Lease: Prepare lease renewals to be reviewed by the Property Managers
5. Check-outs: Assist with tenant checkouts as a backup to the Property Managers.
6. Assist with any additional tasks assigned by the Property Manager.
7. Check-ins: Assist Leasing Agents with check-ins as needed; update tenant information in Yardi.
8. Maintenance: Assist, inform and monitor on going maintenance requests.
9. Pets: Assist with completing all new ESA pet paperwork and update Yardi with information.
10. Team: Work flexible hours, which includes after hours and weekends.
11. Team: Schedule on call rotation and participate when needed.
12. Team: Attend weekly team meetings, present information you are responsible for and provide input to continue and improve tenant relations, policies and have a positive working culture.
13. Team: Participate covering the Front office with phones, tenants, vendors, and guests.
14. Training: Attend any required training scheduled by the company and as part of your annual review goals.
15. Dress Code: Present a professional image and positive attitude at all times.
16. Participate in learning, using and advocating technology within the team and to tenants.
Experience, Education, and Licensure:
High School diploma or GED required.
Customer service experience and a strong customer service mind-set.
Strong sales skills and aptitude with confidence and drive to close the sale.
Basic computer skills.
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety.
Prior experience in property management or a related industry is preferred, but not required.
Yardi experience preferred.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Weekends as needed
Ability to commute/relocate:
Aberdeen, SD 57401: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
