06/02/2026
📢PLEASE READ FULL POST 📢
LIHEAP APPOINTMENTS OPEN JUNE 2nd!
🗓️LIHEAP appointments open Tuesday, June 2nd, at 8:00 AM, our appointment scheduler will officially open for ALL low-income households who qualify for LIHEAP (Low-Income Home Energy Assistance Program). Please note that this is for the COOLING season.
📞Please Use Our Dedicated Booking Channels!
To provide you with the fastest service possible, please refrain from calling our main office number for appointments. We have established a designated hotline and online portal specifically for scheduling to keep our main lines clear for other community services. 🤝
☎️Call the Hotline: (256) 999-1166
or
💻Book Online: https://www.caaneal.org/appointments
⚠️Important Note: When calling the hotline, please make sure to select the option for Utility Assistance. Please do NOT select Weatherization. These are separate programs, and a Weatherization appointment cannot be used to process your utility assistance request.
📍Counties We Serve 📍
We assist residents in Blount, Cherokee, DeKalb, Jackson, Jefferson, Marshall, and St. Clair counties.
📝What to Bring to Your Appointment 📝
To ensure we can process your application smoothly during your visit, please bring the following original documents:
✅️Social Security Cards: Original cards for everyone in the household.
✅️Photo ID: Current Alabama Picture ID for the head of household and spouse.
✅️Proof of Income: Gross income for the previous month for everyone in the home (Check stubs, Social Security, pensions, etc. Please note: we cannot accept bank statements).
✅️Housing Info: Your lease or voucher if you live in Public Housing or Section 8.
✅️Your Heating Bill: A copy of your most recent bill for your primary cooling source.