10/20/2021
We are always looking for ways to improve our service and we found a winner! Today we have the best cameras available on our phones, so why not use them?
We found an app that will not only take great pictures and allow us to drop comments in the photos, but can also be a great tool to help cover both the inspector and the agent from bad phone calls from the homeowners about things not being right after we leave.
I am sharing an example that comes up often. "Your inspector tripped the garage GFCI and did not turn it back on, now my freezer has thawed costing us $100s in lost food!" We will have documentation of said freezer with a time stamp in the photo where we made sure it was properly working before we left. We are able to document damaged conditions in crawlspaces and anywhere else when we get there to protect us all from false claims.
Another great benefit we want to share; when we go back for our free follow up on repairs like the rotted door it is time stamped to show when we were there and that the repair was not completed on time.
We are currently using it in a litigation case as well and can send just the photos in a separate file from the report.
It took us over a month of trial and error to find the right product for our clients and agents. Check out the examples added to this post. Give us a call today to schedule your appointment!