09/29/2026
September Connected Conversations: Pt. 2 Heart | Leading with Empathy and Accountability
In the final installment of our Wizard of Oz-inspired series on emotional intelligence, Idaho REALTORS® President Michelle Bailey sits down with incoming 2027 President Jennifer McCulloch to talk about leading with heart. Drawing on their travels across the state for member open houses, they discuss what it takes to make people feel heard, even when you can't always give them the answer they want, and how leaders can show real empathy without letting go of accountability.
Michelle shares how her business partner of ten years, Ben Kinney, has shaped her view of leading with heart. Jennifer reflects on the people who saw leadership potential in her before she saw it in herself, and on why she wants to pass that encouragement on to other members. They close with what members need most from their association right now: knowing that their volunteer leaders, who are working REALTORS® themselves, have their back.
In the final installment of our Wizard of Oz-inspired series on emo...