The Avalon Management Group

The Avalon Management Group Avalon provides HOA management in Southern California with a focus on exceeding expectations of the The principals that drive a company come from its leaders.

All of our work is focused on fulfilling client objectives, providing pro-active management, constant improvement of the property, increasing the quality of our homeowner’s lives, and providing all of this in a transparent fashion. By applying over thirty years of experience, high integrity, and a passion for our work to everything we do, we help our clients achieve results never before thought po

ssible. As experience has shown a company’s core business principals rarely, if ever, come from a “Mission Statement” created by a marketing company or read from a book. This is especially true in Association Management. Because eighty percent of Avalon’s staff, including the company founder, live or have lived in a Homeowners Association, our company principals are the same as yours. In addition to focusing on our client’s needs, we are also a highly motivated service company. We never forget why we are here, and we constantly ask ourselves driving questions. Is the client happy? Are we being as responsive as we can? How can we do it better? Can we reduce our costs? What new services can we provide to make our clients lives better? To us, service means being proactive, always helpful, committed, efficient and effective.

"Those who have long enjoyed such privileges as we enjoy forget in time that men have died to win them." - Franklin D. R...
05/29/2023

"Those who have long enjoyed such privileges as we enjoy forget in time that men have died to win them." - Franklin D. Roosevelt

On Monday, Avalon’s president will be honoring his father, whose final resting place is the Riverside National Cemetery, after a lifetime of service in the Marines.

The positive feedback we receive from professionals we do business with not only affirms the dedication and passion of o...
05/06/2023

The positive feedback we receive from professionals we do business with not only affirms the dedication and passion of our team but also inspires us to continue providing top-notch service and fostering strong relationships with our valued vendors.

Positive feedback not only validates the hard work and dedication of our team but also motivates us to keep striving for...
05/06/2023

Positive feedback not only validates the hard work and dedication of our team but also motivates us to keep striving for excellence in all that we do. We are delighted to know that our services met the clients’ expectations and that their experience with us was a positive one.

There are few things more rewarding for a business owner than when a former client returns to their business. It is a te...
02/02/2023

There are few things more rewarding for a business owner than when a former client returns to their business. It is a testament to the high level of service that was provided and the positive impact that you had on the client.

One of the biggest joys of a client returning to your business is the validation that you are doing something right. It can be easy to second-guess yourself and wonder if you are meeting the needs of all your clients, but when someone comes back to your business, it is a clear sign that you are on the right track.

In addition to the validation, a returning client also brings a level of familiarity and comfort. You already have a relationship with them and know what they need and expect from your business. This can make the process of working together more efficient and enjoyable for both parties.

Ultimately, the rewards and joys of a client returning to your business are numerous. It is a testament to the high level of service that you provide and a validation of your business practices. It can also bring financial benefits and create a sense of familiarity and comfort. All of these factors make it a truly rewarding experience for any business owner.

It is with great please we welcome back the 1,017 home Temecula Crowne Hill community to our family of clients. :>)

To learn more about Avalon Management, please visit our website: www.AvalonWeb.com or email us at: [email protected]

I want to thank and celebrate Avalon’s Vice President Lana Hamadej, AMS®, PCAM® on her 20-year anniversary at Avalon for...
12/11/2022

I want to thank and celebrate Avalon’s Vice President Lana Hamadej, AMS®, PCAM® on her 20-year anniversary at Avalon for her incredible contributions to our company. In case you don’t know, Lana and I share and office together and have for the entire 20 years, we collaborate daily, and she has been instrumental in all decisions that have been made Avalon into what it is today.

Lana has always demonstrated a strong work ethic and commitment to excellence and has played a crucial role in the success of our company. She was the one that had to adapt our office and personnel procedures and protocols during covid 19, which sometime changed daily. It wasn’t an easy process and at times seemed to be a full-time job in and of itself.

In the two decades that Lana has been with Avalon, she has adapted to a variety of new roles and responsibilities, always rising to the challenge, and delivering outstanding results. Lana has been a mentor, role model and trainer for many of the staff, and her leadership and guidance has been invaluable to us as a company.

I am grateful for Lana’s many contributions to Avalon, and I am proud to have her as a member of our team. On behalf of everyone here at Avalon, I thank Lana for her hard work and dedication. We appreciate all that you do, and we look forward to many more years of success together!

It takes courage for a soldier to risk life and limb for his country. The least we can do is to honor these heroes. That...
11/11/2022

It takes courage for a soldier to risk life and limb for his country. The least we can do is to honor these heroes. That is the basis of the Veterans Day celebration. Venerate these great men and women with words of appreciation. Today, please say "Thank You" to a veteran or active military personnel.

Today I'll silently say "Thank You" to my father for serving our country for over 28 very difficult years.

Avalon will also be making donations to http://www.woundedwarriorproject.org/

- Mark Jones, Founder of Avalon Management

www.AvalonWeb.com

Avalon Management Goes Above and Beyond for Profound Change They say it takes a village to get something done. But, firs...
10/25/2022

Avalon Management Goes Above and Beyond for Profound Change

They say it takes a village to get something done. But, first, it starts with an individual or group of people who can rally the other members to work together for a common cause. In this case, it all started when the Association received notice that a convicted, violent s*xual offender was going to be released into a community of approximately 9,000 seniors.

While originally being told there was little anyone could do to prevent this from happening, Sun City Civic Association’s General Manager, Norma Zermeno, PCAM® of Avalon Management, sprung into action to begin what became the largest opposition ever in the California County of Riverside.

Working with Sun City Civic Association’s Board President Brian Holley and using Avalon Management’s technology to notify the residents through the community website, email blasts, and mobile app push notifications, the word got out about the s*x offender as a potential new neighbor.

Not stopping there, the management team and Board reached out to all local government agencies, news media outlets, and residents to hold standing room only town hall meetings. Some of those meetings, held at the Association’s facilities, were hosted by the Menifee Police Department and attended by Riverside County District Attorney Mike Hestrin and several members of his staff as well as local news outlets. Hestrin even encouraged concerned residents to file an affidavit with his office, and the Association assisted in the distribution of a separate petition and collection of the affidavits.

Avalon Management staff and Board President Brian Holley were present at the court hearing on July 29th in which it was determined convicted s*x offender Lawrence Phillip Moff will not be placed in the community located in the city of Menifee. The convict’s attorneys agreed the community was not a proper location for him to be placed. Managing Deputy District Attorney Daima Calhoun provided a compelling case against this placement and protected the community.

News coverage can be found here: https://abc7.com/riverside-menifee-hearing-s*x-offender/12083137/

Now, it will be decided another day where he will live. Unfortunately, whoever that community is will have to band together to protect their families and children.

However, this is a great example of the achievements that can be made with proactive management and a supportive, participatory Board as well as how community members can work together on a shared objective to take control, protect each other, and deliver positive results.

I am super proud of all of my staff that helped this community avoid an uncertain future.

I'm super happy to report another Avalon Team success, who put together a great proposal and Q&A meeting with the Board....
09/15/2022

I'm super happy to report another Avalon Team success, who put together a great proposal and Q&A meeting with the Board. In the end, it was expertise and customer focused attitude of the Avalon staff that made the difference to the client. Go Team!

High praise for Mercedes of our Temecula location! Mercedes is a fantastic team member who always goes out of her way to...
08/25/2022

High praise for Mercedes of our Temecula location! Mercedes is a fantastic team member who always goes out of her way to help both clients and staff.

So thankful for such a kind review. Go Team Avalon!
08/12/2022

So thankful for such a kind review. Go Team Avalon!

Online reviews are not about great companies, they are about those people that distinguish themselves to make the compan...
08/07/2022

Online reviews are not about great companies, they are about those people that distinguish themselves to make the company great. As the CEO of Avalon, I recognize it is only through our dedicated team of individuals that makes us a successful company.

HOA management isn’t the easiest profession, and I am truly thankful for all employees that help our homeowners and board members day after day, including those that work behind the scenes to support client facing staff. I love what we do, and I love working with each and every employee at Avalon.

Go Team Avalon!

For more information about Avalon, visit us at: www.AvalonWeb.com

If you’re considering running for the board, you should take a few moments to ask yourself the following three questions...
08/06/2022

If you’re considering running for the board, you should take a few moments to ask yourself the following three questions:

Do I have the time?

As a board member, you will need to devote at least several hours of your time each month to association business. In addition to regular monthly board meetings, you will need to be active in email discussions and occasional special meetings. During special projects, you may need to spend a little extra time on association business. Some board members may also spend a little more time than others if they work with a committee

Can I make tough decisions when it’s required?

The primary role of the board is to conduct the business of the association. This doesn’t just mean approving the budget, but also developing and enforcing policies. Board members are required to step outside their immediate circle of family and neighbors and make decisions based on the greater good of the community.

Can I do all this and have fun, too?

It isn’t all about policies and tough decisions. Our community is only as good as we make it, and establishing and maintaining a sense of community is a part of a board member’s responsibility. Planning and attending functions such as our picnics and being a presence in the community are as important as any policy decisions you may make.

Address

31608 Railroad Canyon Road
Canyon Lake, CA
92587

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+19512440048

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