Brownlee Whitlow & Praet, PLLC

Brownlee Whitlow & Praet, PLLC We represent multi-family owners and managers, community association managers, and real estate investment

Regulators evaluate how fees are communicated in practice. Training your leasing team to deliver accurate, upfront fee i...
06/23/2026

Regulators evaluate how fees are communicated in practice. Training your leasing team to deliver accurate, upfront fee information helps reduce complaints, prevent misunderstandings, and lower regulatory risk.

Effective training should ensure leasing teams:
• Understand which fees are mandatory vs. optional
• Can explain fees clearly and consistently across all interactions
• Know when fees must be disclosed
• Avoid improvising explanations that conflict with written materials

Compliance must be demonstrated at all stages of the leasing process. Begin training your leasing team on using FTC guidance today: https://loom.ly/Mb1i_D4

Education creates confidence. Confidence creates stronger teams.In the latest episode of The Associated Podcast, Bryan H...
06/23/2026

Education creates confidence. Confidence creates stronger teams.

In the latest episode of The Associated Podcast, Bryan Holladay and Todd Whitlow sit down with Victoria Cowart, Vice President of Education at PetScreening, to discuss leadership, association engagement, professional development, and one of the most important conversations happening in multifamily today: mental health.

From helping launch the Charleston Apartment Association to educating industry professionals across the country, Victoria shares lessons learned from more than 35 years in rental housing and why investing in people remains one of the industry's greatest opportunities.

In this episode, we discuss:

• The difference between attendance and true engagement
• How education impacts career growth and leadership development
• Why mental health deserves greater attention in multifamily
• The role employers play in supporting team wellness
• Emerging trends in apartment associations and industry education

One quote that stood out:

*"Attendance and engagement are two different things."*

Now streaming on all major podcast platforms: https://loom.ly/8jmIV1k

Leasing teams and onsite staff are often the first point of contact when law enforcement appears.Without training, well‑...
06/22/2026

Leasing teams and onsite staff are often the first point of contact when law enforcement appears.

Without training, well‑intentioned staff may provide information, commentary, or access that goes beyond company policy. Clear escalation protocols and training are critical to ensure interactions stay appropriate and controlled.

How staff respond can shape the entire situation. Interested in training your staff for these interactions before they happen? Contact us today to schedule a session: https://loom.ly/4lzpP9o

Today, we celebrate all the amazing fathers and father figures who inspire, guide, and support us every day. Wishing a f...
06/21/2026

Today, we celebrate all the amazing fathers and father figures who inspire, guide, and support us every day. Wishing a fantastic Father's Day to our clients, colleagues, and everyone in our extended firm community.

FTC compliance risk arises when operations lag behind written policies. Rental housing providers can reduce exposure by ...
06/19/2026

FTC compliance risk arises when operations lag behind written policies.

Rental housing providers can reduce exposure by building transparency into everyday workflows, including:

• Audit your fee schedule
• Update fee language across all platforms of communication
• Train your leasing team
• Keep records of advertising

Bringing disclosure, training, and systems into alignment can be one of the most effective ways to reduce compliance risk.

Today, we honor Juneteenth—a day marking the end of slavery in the United States and a continued call for freedom and eq...
06/19/2026

Today, we honor Juneteenth—a day marking the end of slavery in the United States and a continued call for freedom and equality.

It’s a moment to reflect on our shared history, recognize the ongoing pursuit of justice, and reaffirm our firm’s commitment to fostering inclusion and equity within our communities and beyond.

We have arrived at Apartmentalize 2026! Come by booth 3400 and say hello as we connect with industry peers, exchange ide...
06/17/2026

We have arrived at Apartmentalize 2026!

Come by booth 3400 and say hello as we connect with industry peers, exchange ideas, and stay ahead of the challenges facing rental housing providers.

We can’t wait to see you there!

Information sharing is a legal decision, not an operational one. Before releasing resident information, ensure the reque...
06/17/2026

Information sharing is a legal decision, not an operational one. Before releasing resident information, ensure the request has been properly reviewed and validated through legal counsel.

FTC scrutiny often focuses on how fees are presented and communicated to potential residents.Rental housing providers ca...
06/16/2026

FTC scrutiny often focuses on how fees are presented and communicated to potential residents.

Rental housing providers can reduce risk by advertising the total mandatory monthly rental cost prominently across all platforms and at every stage of the leasing process.

Regular fee reviews and clear disclosure practices can help prevent compliance issues before they escalate.

If you have more questions about your companies compliance contact us: https://loom.ly/WZUuD1o

The Bay Area Apartment Association Business Exchange is coming up on June 24 in Tampa, and our firm will be there.We’re ...
06/15/2026

The Bay Area Apartment Association Business Exchange is coming up on June 24 in Tampa, and our firm will be there.

We’re looking forward to meaningful conversations with industry peers and building connections with property managers and management companies across the region.

Register today: https://loom.ly/Gdpyx0w

Address

5001 Weston Parkway Ste 201
Cary, NC
27513

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19198634305

Website

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