10/01/2026
THE AGENT FILES 🗂️ Case #405 PART 2
Real People. Real Stories. Real Estate.
Episode: READ. THE. LEASE. 👀 or more like
"IT WASNT IN THE LEASE" which saved my clients!
The lease was signed. Then came the surprise fee. 👀
Remember that 28-page lease? After we addressed my clients’ concerns, the landlord made revisions to their satisfaction, and everyone signed.
Hours later: “There’s a $350 administrative fee.”
Except… it wasn’t in the lease.
The landlord pointed to the rental listing sites. Sure enough, the fee appeared in those listings. They were not there before, they just miraculously appeared!
I made a note—we weren’t finished yet.
We scheduled the walkthrough to inspect the property and document existing damage on the move-in condition report. My client was happy with the cleanliness and ready to move forward.
Then she asked for the keys.
Landlord: “You can’t have the keys until you pay the administrative fee.”
Me: “That fee isn’t in the executed lease.”
Landlord: “It’s standard procedure.”
Apparently, we had different ideas about standard procedure.
I made my position clear: withholding the keys over a fee absent from the executed lease was unacceptable. An attorney was ready to address it, and a demand letter would follow if necessary.
Meanwhile, the keys? Found in a drawer and hidden under the stove. Yes, really.
Then came the sudden change of heart:
“I think we can waive that fee.”
You think? 🙃
My clients got their keys without paying the surprise $350.
Representation doesn’t end when the paperwork is signed. Sometimes, that’s when the next chapter starts.
Tara Smith | Smith Squared Real Estate Group
Superior Service and Strategic Solutions.
Central, La. 70818
225-937-8245
Licensed in the State of La.