04/21/2024
When we receive reviews like these, it's not just about validation—it's about the pride of knowing that what we do matters.
That our dedication is making a difference in people's lives. It's about knowing that our commitment to excellence is recognized and appreciated.
So, to all our amazing customers who take the time to share their experiences with us, we want to say a heartfelt thank you. Your reviews are more than just feedback; they're the fuel that keeps our passion burning bright.
Due to space, we couldn't post Mary's full review on the post, but here it is!
"I was in tears when my friend rear-ended me in my brand-new car last month. I went to several different body shops in Corona and Riverside to find the right collision center. Many of the body shops wanted to work directly with insurance companies. CarStar provided me with the most amazing customer service from the very start. George was patient, honest, and accommodating. I was pleasantly surprised that they underpromised and overdelivered. When I received my car back a week later, it looked like it was brand new again. They washed the car inside and out, vacuumed it, and made the repairs to perfection! Other shops quoted me thousands of dollars more than CARSTAR. From word of mouth and reading all of the wonderful reviews, I trusted CARSTAR to do a good job. Boy did they deliver what my gut told me! I am beyond elated with the quality of work that they do at CARSTAR and the active communication. I wholeheartedly recommend them to everyone who needs bodywork done on their car. They are trustworthy, honest, and have the best price around. Many of the other shops wanted to charge me a service fee for using my credit card, but not CARSTAR! George, the manager is fabulous at his job and provides outstanding customer service. CARSTAR is the Nordstrom of collision centers. You can message me to share my experience with you. CARSTAR will be my collision center for life and give them my highest recommendation. On a scale from 1 to 10, CARSTAR is a 20!"