06/11/2024
I would like to share a very recent story that completely touched my heart and helped to reinforce the notion that there are still some very good people in this world.
As a cabin owner, we experience all the same things a normal everyday house would encounter due to wear and tear, misuse or just abuse. It is our responsibility to keep things well maintained and in working order. We are a two person business with many responsibilities. We depend on our guests to inform us of when something isn’t working right during their stay.
This recent experience gave me faith in people again.
Repeat Guests checked in on Sunday afternoon and about 1-2 hrs later I received a text message stating the ac wasn’t working. Although repeat guests, I was unaware of what they did for a living until this check in conversation.
These folks knowing what the problem was, offered to do everything they could to get unit working again. I had contacted a local heat/ ac guy and he came initially to see what the problem was. He then got his gal working on finding the part I needed. At the same time the guests, being in the business, started looking as well. These folks found the part and were willing to pick up for my guy to install. However, they took it upon them selves to replace the part and got the cabin cooling again.
The gratitude I feel is beyond words. I feel very blessed to accommodate such wonderful people that were willing to do all that, while on their vacation. Although I had it handled also, they made it happen!! 🤗 This business can be very stressful but, people like this and numerous others that have stayed with us have made this business venture, for the most part, enjoyable.
I would never ask a guest to fix any maintenance issue, but when they volunteer and know what they are doing, you can’t hardly say no to the help.
Thank you Chuck and Cheryl
