03/24/2022
Home inspectors are encountering automation and technology in homes more than ever, and I am sure this trend will continue. Some WiFi operated systems commonly encountered include door locks, air conditioning systems, sprinkler systems, garage door operators, and security gates. Without the app, and the password the inspector may not be able to operate these systems. The home inspector will typically have no choice but to show these items as “not inspected”. Understandably the home seller may not wish to share passwords, and if they did, the inspector would still need the app and know how to use it. Without these systems being inspected, the home buyer may feel shortchanged by the inspection process. With the extremely short option periods often allowed in today’s market, scheduling a re-inspection, and negotiating deficiencies may not be possible.
What to do? Considering the prevalence of WiFi operated devices in todays homes, my best advice for listing agents is to begin addressing this when you take the listing. Explain the inspection process to the sellers and be prepared for it. If the sellers intend to remove some of these items, such as thermostats, I recommend removing them through the listing and inspection period. If you are a buyer, or buyers’ agent, ask if these items are present in the home before scheduling an inspection. The seller’s agent will be doing everyone a favor by verifying. If there are WiFi items the inspector can’t manually operate, ask if the sellers can be present for part of the inspection to operate these systems.
A little communication early on can relieve anxiety and confusion for all involved.