05/05/2025
Larson Companies Honored with Prestigious 2024 IHG Owner/Operator Excellence Award
Eau Claire, WI – May 5, 2025 — Larson Companies is proud to announce it has been awarded the 2024 IHG Owner/Operator Excellence Award in the IHG Americas Region, a distinguished recognition of outstanding achievement across InterContinental Hotels Group properties.
“We are honored to receive the 2024 IHG Owner/Operator Excellence Award for the Americas Region,” said a spokesperson for Larson Companies. “This recognition reflects our unwavering commitment to delivering exceptional guest experiences and operational excellence across our hotel portfolio. We are incredibly proud of our dedicated team members whose hard work made this achievement possible, and we look forward to welcoming guests to our award-winning properties.”
The IHG Owner/Operator Excellence Award is given to companies that consistently demonstrate exceptional performance in guest satisfaction, hotel quality, and operational excellence. This includes top-tier performance in metrics such as HeartBeat scores, guest reviews, brand compliance, and quality assurance audits—criteria Larson Companies has exceeded across its IHG portfolio.
In addition to this distinguished honor, four of Larson Companies’ individual properties were also recognized with top accolades for 2024. Holiday Inn Express & Suites Rice Lake and Holiday Inn Express & Suites Eau Claire I-94 were each awarded the Torchbearer Award, one of IHG’s highest honors, earned by achieving exceptional Guest Experience metrics including Guest Love scores, cleanliness, loyalty recognition, and enrollments. Candlewood Suites Eau Claire I-94 and Holiday Inn Eau Claire South received the Spirit of True Hospitality Excellence Award, recognizing properties that demonstrated elite guest experience standards, including a cleanliness score of 90 or above, while also achieving 2024 Elite Status. These awards celebrate the commitment and performance of Larson Companies’ hotel teams in consistently delivering exceptional service and true hospitality.
With a proven track record of leadership in hospitality Larson Companies continues to set the standard for hotel ownership and operations. This recognition underscores the commitment of Larson Companies to excellence in every aspect of hospitality, from team development to consistent, high-quality service delivery.
