02/10/2021
The Service Technician is responsible for maintaining the physical integrity of the community at all times, which involves ensuring clean and well maintained living environments for residents, visitors and staff, as assigned by supervisor. Responsibilities include but are not limited to the following:
Demonstrates commitment to meet or exceed expected goals, both individually set and corporate driven.
Performs work in a professional manner while meeting deadlines set by Investment Manager and/or Supervisor.
Makes general decisions and/or uses resources with full consideration of cost impact on division & budgets; manages own time effectively to complete work orders or grounds keeping tasks on time; demonstrates ongoing attention to new technology & methodology that will eliminate waste and/or add cost benefit to current processes and procedures.
Must be aware of the condition of the physical property throughout the community and immediately correct hazardous conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights. Anticipates, identifies and corrects any and all problems involving the property and implements procedures that will prevent such problems.
Performs maintenance tasks personally. Completes work orders within 24 hours when possible.
Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
Performs on a daily basis minor and routine maintenance/repair involving the following: electrical and plumbing, A/C and heating systems, appliances, water irrigation systems, stairs, gates, fences, patios, railings, tile, carpet flooring, roofing, gutters, fasteners, gas fixtures, shutters, doors, cabinets, windows, sliding glass doors, boilers (gas and electric), door locks, PO boxes and locks, controlled access systems, ceiling leaks, walls, pool areas and any other physical amenity on the property.
Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
Uses a dolly or back support belt at all times to ensure safety.
Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.
Performs work area clean-up and safety related duties.
Ensures that storage areas remain locked when not in use.
Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
Ensures that personal protection equipment is maintained, used and in individual’s possession at all times when performing any work.
Ensures that work assigned is completed on a timely basis.
This position calls for a constant need to be on your feet; it requires standing, bending, stooping, kneeling, squatting, climbing, or walking alternatively, depending on specific needs of the day. Climbing stairs and ladders are also required. You must be able to grasp, push and pull certain equipment that will be necessary to perform the job. There will also be lifting and carrying of weights under 50 lbs. You may also have to lift more than 50lbs, with required internal systems in place. HVAC knowledge, basic make-ready and plumbing/electrical knowledge is also required.
