07/18/2022
- Apartment managers implement strategies to attract tenants and keeping renters from moving by launching promotions and showing vacancies to potential tenants, offering move-in specials and developing apartment-community programs.
- Managers collect rent, handle delinquent accounts, oversee submission of invoices and oversight of bill pay for the apartment complex.
- Audit apartment files
- Supervise and train personnel and are responsible for conducting training sessions for all personnel and maintenance staff. Supervisors also have to adhere to the company's policies and regulations and expect personnel and staff to obey those policies as well.
- Managers have to solve many problems, including handling unexpected situations around the apartment complex, responding to tenants complains and concerns, inspecting vacant apartments, working with maintenance regarding apartment repairs, and carrying out procedures for renters' evictions. All responses should be within 24 hours
- Compile and submit all bills for property to the system
- Send out lease violations, all notices, etc.
- Send weekly notices to tenants owing balances
- Knock on doors as need be in regards to collections
- Responsible for office supply orders
Having motivational weekly staff meetings
- Record all sick/vacation time used by all employees
- Addressing employee concerns
Walking property daily to ensure curb appeal and safety standards are met.
Inspecting units as needed
- Handle tenant complaints as needed, within 24-hour time frame
- Check and submit payroll for staff to Regional Director per pay schedule
Check and follow up on all leads for follow up and entered daily
- Print all necessary reports as needed
- Facilitate the complete of in-depth
market surveys and analysis
- Review and or process all rental applications, by community standards to unsure quality
- Hold resident retention events throughout the year
- Must stay within expense budget
- Hit or exceed monthly NOI goals
