in 2003 I found myself working in Hospitality field: from Hotel and Resorts to Restaurants and Retail shops. In this field I grew as a professional always making my Guests/Customers number one priority. During my career development I learnt how to make positive connections with clients, vendors, other employees, learned how to multitask successfully on a daily basis, acquired a talent of attention
to detail, thus, exceeding Guests’ expectations. Growing up in Siberia, Russia as a teenager, I helped my mother to buy/sell apartments,
and really enjoyed doing that. My customers appreciated that I was very flexible and versatile as I came to understanding that every Guest/Customer is unique and requires to be treated as such. While working as a Restaurant Manager, I helped my fiancé to buy few houses and assisted him with filling out the necessary paperwork. I remembered then how I enjoyed being in Real Estate and made a decision to obtain my license. I believe my skills and experience will serve me well in assisting my Clients to find their
dream house to live at or/and listing/selling their house if they choose to do so. I am very excited to be a part of the best team ever, the Kaim Team and Berkshire Hathaway Home Services Florida Realty. Serving clients in Sarasota, Charlotte, Lee and Collier counties on the Gulf Coast. Work/Career Summary
-Extroverted, goal-oriented hospitality professional with +15 years combined in Food&Beverage,
Hotel and Real Estate Industries
-Worked directly with general managers and restaurant owners on the development of new menu items, strategies to grow the business and increase of customer loyalty and satisfaction
-Successfully managed the staff of over 60 employees
-Very friendly personality, possess a genuine desire to help and please customers/clients
-Conduct business in a professional manner and use a calm, rational approach
in difficult/hectic situations
-Very flexible, energetic and patient, as well as, possess excellent communication and interpersonal skills, especially when dealing with speakers of other languages
Educational Summary
-Successfully completed a study-abroad program at Antonio Nebrija University in Madrid, Spain specializing in Spanish culture and Language and International Management
-Graduated with Honors from Moscow University of Foreign Languages and
Linguistics (English and German)
-Graduated Cum Laude from Kent State University (BBA in Business Management/Administration
with a minor in International Business). While at Kent State: Dean’s List, Leader Award in
Integrated Business Policy and Strategy class, successful completion of the
National Society of Leadership and Success Program
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Howard Hanna: Real Estate, Mortgage, Title, Insurance
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