Community Services Group, LLC

08/25/2021

Important Notice Regarding Office Communication

Our email server is currently down affecting the email accounts for all employees. It appears some emails accounts went down as early as yesterday afternoon. While our IT Department works on this matter, please send any inquires directly to your management team via the Buildium Resident Portal.

Everyone is available by phone as usual. If you need assistance with gaining access to your owners portal, please contact Equena Jackson by calling 301-909-0471 ext. 1000.

We apologize for any inconvenience this may cause. Thank you for your understanding and patience while we resolve this matter.

08/23/2021

ISO property manager or assistant manager with community association management experience. Please send cover letter, resume & salary requirements to [email protected]

06/04/2021

We are currently hiring for administrative staff. Experience in condo/HOA management is a PLUS. Salary is negotiable and will be based on experience.

Position: Administrative Assistant
Office hours: Monday-Friday 8AM-5PM

Email resume and cover letter to [email protected]

02/18/2021

Notary Services are available by appointment. Please call 301-909-0471 ext. 1000 to schedule your appointment today!

02/17/2021

Recently we rolled out our new management software, Buildium and there have been many questions regarding the payment system inside the portal.

Here is a breakdown of fees based off paying directly through BB&T or paying through your Buildium Resident Portal:

The BB&T one time payment convenience fee is $4.95 and a 2.95% fee for credit cards.

Buildium charges $2.00 for online payments made with debit cards or eChecks and a 2.95% fee credit card payments.


BB&T One-Time Card Payment Instructions (pulled from BB&T payment portal)
• The table below reflects the payment information for your
property.
• Once submitted, payments are not revocable and are
processed the next business day. A “business day” is every
day, except Saturdays, Sundays, and bank and/or federal
holidays.
• Please check the "Pay" box to select each payment you would
like to make. Example: 'Maintenance' and 'Special
Assessment'.
• Enter the amount you would like to pay in the Pay Amount
field for those you have checked to pay. You can pay any
amount up to the maximum allowed per transaction.
• If you are paying for several properties, you must complete a
separate card transaction for each property using the
information from the separate coupon.
• For payments that appear as Not Eligible in the Check to Pay
box - please contact your management company or
association for payment options.
• All debit cards issued by a U.S. financial institution will incur a
flat $4.95 convenience fee.
• All credit cards will incur a convenience fee of 2.95% of the
payment transaction amount.
• The convenience fee incurred on debit cards issued by a non-
U.S. financial institution varies.
• The convenience fee will be disclosed after card information is
entered and before payment is submitted.

Buildium EFT/eCheck (Pulled from Buildium payment portal)
Resident convenience fees $2.00

Buildium Credit cards (Pulled from Buildium payment portal)
Resident convenience fees - Residents are charged 2.95% per transaction amount.

02/05/2021

Good Morning Applegate Condominium Residents,

It has come to the attention of management that there is an emergency water pipe repair currently being worked on at Apple Orchard and Candy Apple Lanes. The repairs and service interruptions may go on throughout the weekend until the repairs are completed.

Please see the message from WSSC below:


A crew has been assigned to repair a water main break or leak in your area. Once Miss Utility has marked all underground lines, WSSC Water will begin repairs, which typically take 4-6 hours. You could experience low water pressure or no water service during repairs. We apologize for the inconvenience.

If you have questions, please call the WSSC Emergency Call Center 24/7 at 301-206-4002, email us at [email protected] or visit our website at https://www.wsscwater.com/discoloredwater for information about your water once service is restored.

🚨PLEASE DO NOT CALL THE AFTER HOURS EMERGENCY LINE FOR THIS MATTER. OUR STAFF CANNOT ASSIST WITH THESE REPAIRS NOR DO WE HAVE TIMELY UPDATES. PLEASE CALL WSSC WITH ANY QUESTIONS COMMENTS OR CONCERNS YOU MAY HAVE.

Thank you and have a wonderful weekend!

It is not unusual to see discolored water after construction in your neighborhood, home repairs, or even water stagnation due to vacation. Discolored water is still safe to drink, though we understand it is not aesthetically pleasing. You should not use discolored water for laundry.Discolored water....

02/04/2021

🚨ATTENTION ALL APPLEGATE CONDOMINIUMS RESIDENTS🚨

A crew has been assigned to repair a water main break or leak in your area. Once Miss Utility has marked all underground lines, WSSC Water will begin repairs, which typically take 4-6 hours. You could experience low water pressure or no water service during repairs. We apologize for the inconvenience.

If you have questions, please call the WSSC Emergency Call Center 24/7 at 301-206-4002, email us at [email protected] or visit our website at https://www.wsscwater.com/discoloredwater for information about your water once service is restored.

It is not unusual to see discolored water after construction in your neighborhood, home repairs, or even water stagnation due to vacation. Discolored water is still safe to drink, though we understand it is not aesthetically pleasing. You should not use discolored water for laundry.Discolored water....

10/15/2020

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Find out more about Community Services Group, LLC by following them on Google

09/22/2020

IMPORTANT NOTICE REGARDING CONDOMINIUM MASTER POLICY DEDUCTIBLES

The Maryland General Assembly enacted new legislation relating to Unit Owner Deductible Responsibility.

Effective October 1, 2020 this new legislation will increase the maximum amount an association can assess a Unit Owner for damages originating in their unit from $5,000 to $10,000. The maximum limit is the lessor of the association’s master insurance deductible, or $10,000.

How will this affect you?????

1. If damages arise from your unit and a claim is filed against the master policy, the association will assess your condo account for the FULL amount of the deductible which is now $10,000.

What can you do to avoid this assessment?

1. Conduct regularly scheduled maintenance of your home, to include plumbing, HVAC, gutters and drains. This will decrease the amount of floods and malfunctions you experience in your home.
2. Make sure you have adequate insurance coverage on your home. Do not let your coverage lapse.

If you have any questions, comments or concerns, please do not hesitate to contact our office directly.

09/01/2020

Notice of Labor Day Holiday Office Closure


Community Services Group offices will be closed this coming Monday, September 7, 2020 in observance of Labor Day. Our offices will reopen open on Tuesday September 8, 2020 at 8:00 a.m.

If you have an emergency such as a fire or flood please utilize the
After Hours Emergency Line on 301-203-1219.
All other call/messages, will be responded to within 24 to 48 hours after the next open business day.

Have a safe and enjoyable weekend and Holiday!!

08/06/2020

Good Afternoon!

We are happy to report all systems are back up and running. You can now email your management representative directly.

We appreciate your patience while the IT Department fixed the problem.

08/06/2020

Good Afternoon,

While our system is down you can email your management team at the following email addresses:

[email protected]
OR
[email protected]

We will notify everyone once all systems are back up and running.

Thanks,
CSG Management Team