06/02/2022
-Who are we?
The mission of The Marriott Group is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of The Marriott Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.
-Who are we looking for?
The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.
An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.
-What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
Oversee all contracts through closing
Create and maintain an operations manual that documents all systems and standards
Coordinate the purchase, installation, and maintenance of all office equipment
Be the first point of contact in handling customer inquiries or complaints
Keep the lead agent informed regarding any problems or issues that need to be handled
Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
-Essential duties and responsibilities
System development, implementation, and management
Information management
Oversight of contracts through closing
Customer/Vendor relations
Bookkeeping (A/R and A/P)
-Communications/Interactions
Lead Agent – daily
Agent Team – daily
Administrative Team (as appropriate to team structure) – daily
Buyers/Sellers/Vendors – as appropriate
-Management Responsibilities
As appropriate to team structure …) All administrative team members
-Knowledge/Skills
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Bookkeeping skills
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning based
Service-based attitude
Proven ability to succeed
High school graduate
Bachelor’s degree preferred
Real estate license preferred
1–3 years of service and management experience
3–5 years of administrative experience
