08/18/2026
For ACH earnest money deposits, our company uses Earnnest, a third-party service that allows customers to securely submit their earnest money online.
Please Note: Because Earnnest is an independent third-party provider, our office does not have access to their system and is unable to troubleshoot or resolve technical issues customers may experience while submitting their deposit.
Below, we have provided a link to a step-by-step tutorial explaining how to complete the payment, as well as Earnnest’s customer support phone number for assistance.
If your customer experiences an issue, please have them contact Earnnest Support directly, as their support team has the necessary access and resources to assist them.
We are always happy to help whenever we can; however, when it comes to technical issues within the Earnnest platform, it is not that we are unwilling to assist—we simply do not have access to their system to do so.
How to make a payment on Earnnest:
Video on how to complete the payment: https://earnnest.com/resource-library/completing-a-payment
For Payer questions, our Support Team is available from 8am-8pm EST at 1-888-870-2336.