04/23/2026
Housing assistance information
We are grateful to announce that we are able to begin taking phone calls to make appointments for housing assistance beginning THURSDAY, APRIL 23, 2026. To apply, you must call our office at 256-775-0028 during our regular operating hours from 9 AM to 4 PM, Monday through Thursday, to schedule a Coordinated Entry appointment.
During this appointment, a case manager will ask questions about your housing situation and determine whether you may qualify for assistance. Coordinated Entry appointments are available Monday–Thursday during normal business hours.
We have prepared a "frequently asked questions" list to hopefully reduce call volume for simple questions:
Q: Who qualifies for this program?
A: This program is designed for individuals and families who are currently homeless or in danger of becoming homeless. This program cannot assist with moving costs or relocation for people who already have stable housing.
Q: Does this program guarantee housing?
A: No. This program does not guarantee housing. Assistance depends on eligibility, available resources, and housing availability.
Q:What if I am facing eviction?
A: If you are under threat of eviction, our Eviction Prevention Program may be able to help with rental arrears if The landlord is willing to allow you to stay in the home AND you meet program eligibility requirements.
Q: How far out can I schedule an appointment?
A: Appointments are scheduled up to one month in advance. If the schedule is full, you may need to call back the following week to check for new openings.
Q: What happens during the Coordinated Entry appointment?
A: During the appointment, staff will ask about your current housing situation, review your needs and eligibility, explain the next steps in the process, and let you know which documents you will need.
Q: What documents will I need?
A: You will need to provide documents for everyone in your household.
For adults:
Photo ID
Social Security card
Proof of income (if applicable)
For children:
Birth certificate
Social Security card
Q: What if I don’t have my documents yet?
A: You can still complete the Coordinated Entry appointment, but you cannot be scheduled for a paperwork appointment until the required documentation is provided. Staff can provide guidance on how to obtain missing documents during your appointment.
Q: How long does the process take?
A: The timeline can vary depending on documentation, housing availability, and program requirements. Staff will keep you informed throughout the process.
For any remaining questions, please call our office during our regular operating hours, 9 AM - 4 PM, Monday through Thursday. We are expecting a high call volume about this program, so please be patient and kind with our office staff as we do our best to assist you.
