Universal at Lakewood

03/25/2026

Progress update on our future sister community!

11/19/2025

11/07/2025

🏆The 2025 National Apartment Association (NAA) named Universal Living a Top Employer of property management companies in the nation, and we are celebrating all year long with the NAA Award Tour! Each of our property management teams will have the opportunity to host the NAA Award, and to share why Universal Living is a Top Employer!

The 15th stop on the tour is Universal at Lakewood! When asked why they love working for Universal Living, our amazing property management and maintenance teams had this to say:

“We would like to thank everyone for making this happen! It is a true pleasure working for Universal Development & Construction (UDC). A company that truly appreciates its employees. We are happy to be a part of UDC and its continued growth.”

Learn more about the NAA Top Employer Award at https://universal-living.com/naa-top-employer/

11/27/2024

As Hurricane Helene unleashed its fury, one of our apartment maintenance technicians showed a level of heroism that few would. With floodwaters rising up to his chest and rain pounding down, he went door to door, checking on residents and helping them escape to safety. Despite the danger and the fac...

10/09/2024

Dear Universal at Lakewood Residents,

We are pleased to provide an update on the ongoing restoration efforts following the recent storm. Thanks to the hard work of our teams, significant progress has been made:

• Power, water, and internet services have been fully restored to the community.
• Remediation of apartment homes has begun, and many residents have already returned to their homes.
• Only those in the hardest hit areas of the property are still awaiting clearance for return. Rest assured; we are working diligently to restore these units as quickly as possible.
• For those with garage damage, we are aiming to complete all repairs by the end of the month if weather and supply chains are not a factor.
• We are also working closely with each impacted resident to provide individualized updates and address specific needs.

We would also like to extend our sincere appreciation to our partner companies, Universal Development & Construction, First Restoration Services of Asheville NC, and Mitch Cox Companies for their hard work and dedication during this time. Having our in-house construction teams has greatly helped expedite the restoration process. After a major event like this, it’s common for properties to experience delays while waiting for third-party contractors to become available due to high demand.

By having our own teams in place, we were able to begin repairs quickly, allowing us to swiftly address damage, prioritize urgent needs, and manage the restoration process efficiently. This approach has helped us get many residents back into their homes sooner than anticipated. We are also grateful for the prompt mobilization of resources once the roads were cleared, ensuring that recovery efforts could start as quickly as possible.

Thank you for your continued patience and cooperation. If you have any concerns or require additional information, please reach out to our management team.

Sincerely,
Universal Living Property Management Team

10/03/2024

View the Duke Energy Power Outage Map

Report an outage, get status updates, and see the Estimated Time of Restoration for electricity in your location.

https://outagemap.duke-energy.com/ #/carolinas

View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.

10/02/2024

Personalized Help for Renters Impacted by a Disaster

Fannie Mae is committed to assisting renters and communities affected by disasters. If your apartment was impacted by a disaster, Fannie Mae can help you navigate the challenging recovery process.

https://www.universalatlakewood.com/disaster-response-flyer-for-renters?nocache=1

10/02/2024

UPDATE 10/2/2024: Helene Storm Damage Update and Restoration Progress

Dear Universal at Lakewood Residents,

We hope this message finds you safe. We want to provide an update on the ongoing efforts to restore our community following the damage caused by storm Helene.

Since Monday, restoration teams have been onsite, assessing the extent of the damage and developing a comprehensive plan to get everyone back into their homes as soon as possible. Where it has been deemed safe, electricity has already been restored.

Today, an electrician is on the property assessing meters and wiring. Our goal is to restore power to all remaining homes as quickly and safely as possible. We will continue to provide updates as the situation progresses.

We are incredibly grateful for the donations that have been dropped off; these are available for any resident in need and can be found at the clubhouse in the laundry center.

Thank you for your patience and cooperation during this time. Please remember to contact our corporate office at 423-282-0640, (Our phone lines are experiencing outages at times, but please send an email during these times.), or email us at [email protected] with any questions.

Sincerely,
Universal Living Management Team