WFG National Title - River Oaks, TX

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Thank you to Robbie Chrisman, Mitch Kider, and Chrisman Commentary’s The Big Picture for welcoming WFG President and CEO...
10/09/2026

Thank you to Robbie Chrisman, Mitch Kider, and Chrisman Commentary’s The Big Picture for welcoming WFG President and CEO Steve Ozonian to the show for a thoughtful conversation about the future of our industry!

Steve shares his perspective on a more connected housing industry and what it means for lenders, real estate professionals, and the customers they serve.

From AI’s potential to transform refinance lending to the ways smaller independent mortgage bankers can stay competitive, the conversation examines how technology, strategy, and leadership can help companies move forward.

Steve also shares his framework for turning a vision into action: define the desired future, understand where you are today, and build the bridge between the two.
Watch the full episode: https://hubs.la/Q04zQKtK0

10/09/2026

As AI makes fraud more convincing, personal relationships are becoming even more important to protecting real estate transactions.

In this WFG’s Industry Perspective clip, WFG Chairman and Founder Patrick Stone discusses how AI is accelerating fraud and why we continue to invest in technology, education, and direct customer communication to help combat it.

His message is clear: Knowing your customers and making verification part of the process are essential to helping protect buyers and sellers.

Watch the clip, then explore the full WFG Industry Perspective session for more insights on fraud prevention, technology, and the forces shaping our industry: https://hubs.la/Q04zn25d0

Buying or selling a home asks a lot of people.There are documents to understand. Deadlines to remember. Questions to ask...
10/08/2026

Buying or selling a home asks a lot of people.
There are documents to understand. Deadlines to remember. Questions to ask. Decisions to make. And often, an entire life being packed into boxes at the same time.

We don’t believe navigating your closing should add to that complexity.

That’s why WFG created MyHome, a centralized place designed to help consumers stay connected to their transaction and better understand what’s happening along the way.

For agents, it’s another way to help clients feel informed. For buyers and sellers, it brings greater visibility to a process that can otherwise feel unfamiliar.

Because the best technology shouldn’t demand more of you. It should quietly make your experience better.

Everything we do is because of you.

10/06/2026

Would a return to 3% mortgage rates be good news for housing? The circumstances behind those rates matter.

In this WFG’s Industry Perspective clip, economist Bill Conerly explains why reaching that level again could require a severe recession, with consequences for jobs, income, and consumer confidence.

Joined by WFG Chairman and Founder Patrick Stone and Knowledge Coop’s Ken Perry, Bill offers a valuable reminder: A healthy housing market depends on people having the employment, resources, and optimism to make their next move.

Your client gets an email late in the afternoon.Closing is tomorrow. The message says the wiring instructions have chang...
10/05/2026

Your client gets an email late in the afternoon.
Closing is tomorrow. The message says the wiring instructions have changed and the funds need to be sent immediately to avoid a delay.
What would they do?
That’s the moment that matters.

Research reported by the American Land Title Association found one in four buyers surveyed had been targeted by wire fraud, with growing threats from impersonation schemes and AI-enabled scams.

Real estate professionals spend months helping clients find the right home, negotiate the contract and make it to closing. Helping them recognize a fraudulent request can be just as important. Talk about wire fraud before closing week. Establish how important information will be communicated. Give clients permission to question anything unexpected.

An informed client is a harder target.

SOURCE: American Land Title Association, “Study Finds One in Four Buyers Targeted by Wire Fraud,” March 10, 2026, reporting CertifID research.https://www.alta.org/news-and-publications/news/20260310-Study-Finds-One-in-Four-Buyers-Targeted-by-Wire-Fraud

$275.1 Million | A number that large is difficult to comprehend.Until you remember what it’s made of.Down payments someo...
10/01/2026

$275.1 Million | A number that large is difficult to comprehend.
Until you remember what it’s made of.
Down payments someone spent years saving.
Equity from a home someone spent decades building.
Money intended for a family’s next chapter.
In 2025, the FBI recorded 12,368 real estate fraud complaints and $275.1
million in reported losses.
Behind every one of those numbers is a person.
That’s why cybersecurity in real estate isn’t simply an IT issue. It’s a responsibility shared by everyone entrusted with a transaction.
At WFG, protecting the experience means protecting what matters most within it: people.
SOURCE: FBI Internet Crime Complaint Center (IC3), 2025 Annual Report, pp. 7–8 and 25. Real Estate: 12,368 complaints; $275,110,419 in reported losses.https://www.ic3.gov/AnnualReport/Reports/2025_IC3Report.pdf

09/29/2026

A customer recently asked Erianne, one of our Escrow Officers, a question she wasn't expecting: "Do you have a special document my son can sign, too?"

The family was preparing for a move after a significant life change. While the customer was focused on the logistics, her son was trying to make sense of what came next.

Rather than saying no, Erianne created a simple agreement just for him. His commitment: to "mostly keep his room clean" in the new house. The document wasn't part of the transaction, but it became one of the most meaningful parts of the experience for that family.

Stories like this are a reminder that our work is about more than documents and deadlines. Every transaction represents real people, real families, and real life moments.

Often, it's the small, thoughtful gestures that leave the biggest impression. That's why at WFG, everything we do is because of you.

A little tea, a little team collaboration session, and a lot of pretending it’s not still 90 degrees outside! ☕️
09/25/2026

A little tea, a little team collaboration session, and a lot of pretending it’s not still 90 degrees outside! ☕️

The customer experience begins with the people behind it.When employees have the support, trust, and tools to do their b...
09/23/2026

The customer experience begins with the people behind it.
When employees have the support, trust, and tools to do their best work, they’re better equipped to collaborate, anticipate challenges, and guide customers through important transactions with confidence. Across WFG, we’re working to create that kind of environment because the employee experience shapes the service our customers receive.

Read more in The Title Report about the connection between culture and customer experience: Inside WFG’s Approach to Culture and Customer Experience (https://hubs.la/Q04y9W0P0)

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Houston, TX

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+17133623839

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