WFG National Title - Champions, TX

10/09/2026

Thank you to Robbie Chrisman, Mitch Kider, and Chrisman Commentary’s The Big Picture for welcoming WFG President and CEO Steve Ozonian to the show for a thoughtful conversation about the future of our industry!

Steve shares his perspective on a more connected housing industry and what it means for lenders, real estate professionals, and the customers they serve.

From AI’s potential to transform refinance lending to the ways smaller independent mortgage bankers can stay competitive, the conversation examines how technology, strategy, and leadership can help companies move forward.

Steve also shares his framework for turning a vision into action: define the desired future, understand where you are today, and build the bridge between the two.
Watch the full episode: https://hubs.la/Q04zQKtK0

10/09/2026

As AI makes fraud more convincing, personal relationships are becoming even more important to protecting real estate transactions.

In this WFG’s Industry Perspective clip, WFG Chairman and Founder Patrick Stone discusses how AI is accelerating fraud and why we continue to invest in technology, education, and direct customer communication to help combat it.

His message is clear: Knowing your customers and making verification part of the process are essential to helping protect buyers and sellers.

Watch the clip, then explore the full WFG Industry Perspective session for more insights on fraud prevention, technology, and the forces shaping our industry: https://hubs.la/Q04zn25d0

10/08/2026

Buying or selling a home asks a lot of people.
There are documents to understand. Deadlines to remember. Questions to ask. Decisions to make. And often, an entire life being packed into boxes at the same time.

We don’t believe navigating your closing should add to that complexity.

That’s why WFG created MyHome, a centralized place designed to help consumers stay connected to their transaction and better understand what’s happening along the way.

For agents, it’s another way to help clients feel informed. For buyers and sellers, it brings greater visibility to a process that can otherwise feel unfamiliar.

Because the best technology shouldn’t demand more of you. It should quietly make your experience better.

Everything we do is because of you.

10/06/2026

Would a return to 3% mortgage rates be good news for housing? The circumstances behind those rates matter.

In this WFG’s Industry Perspective clip, economist Bill Conerly explains why reaching that level again could require a severe recession, with consequences for jobs, income, and consumer confidence.

Joined by WFG Chairman and Founder Patrick Stone and Knowledge Coop’s Ken Perry, Bill offers a valuable reminder: A healthy housing market depends on people having the employment, resources, and optimism to make their next move.

10/05/2026

Your client gets an email late in the afternoon.
Closing is tomorrow. The message says the wiring instructions have changed and the funds need to be sent immediately to avoid a delay.
What would they do?
That’s the moment that matters.

Research reported by the American Land Title Association found one in four buyers surveyed had been targeted by wire fraud, with growing threats from impersonation schemes and AI-enabled scams.

Real estate professionals spend months helping clients find the right home, negotiate the contract and make it to closing. Helping them recognize a fraudulent request can be just as important. Talk about wire fraud before closing week. Establish how important information will be communicated. Give clients permission to question anything unexpected.

An informed client is a harder target.

SOURCE: American Land Title Association, “Study Finds One in Four Buyers Targeted by Wire Fraud,” March 10, 2026, reporting CertifID research.https://www.alta.org/news-and-publications/news/20260310-Study-Finds-One-in-Four-Buyers-Targeted-by-Wire-Fraud

10/01/2026

$275.1 Million | A number that large is difficult to comprehend.
Until you remember what it’s made of.
Down payments someone spent years saving.
Equity from a home someone spent decades building.
Money intended for a family’s next chapter.
In 2025, the FBI recorded 12,368 real estate fraud complaints and $275.1
million in reported losses.
Behind every one of those numbers is a person.
That’s why cybersecurity in real estate isn’t simply an IT issue. It’s a responsibility shared by everyone entrusted with a transaction.
At WFG, protecting the experience means protecting what matters most within it: people.
SOURCE: FBI Internet Crime Complaint Center (IC3), 2025 Annual Report, pp. 7–8 and 25. Real Estate: 12,368 complaints; $275,110,419 in reported losses.https://www.ic3.gov/AnnualReport/Reports/2025_IC3Report.pdf

09/29/2026

A customer recently asked Erianne, one of our Escrow Officers, a question she wasn't expecting: "Do you have a special document my son can sign, too?"

The family was preparing for a move after a significant life change. While the customer was focused on the logistics, her son was trying to make sense of what came next.

Rather than saying no, Erianne created a simple agreement just for him. His commitment: to "mostly keep his room clean" in the new house. The document wasn't part of the transaction, but it became one of the most meaningful parts of the experience for that family.

Stories like this are a reminder that our work is about more than documents and deadlines. Every transaction represents real people, real families, and real life moments.

Often, it's the small, thoughtful gestures that leave the biggest impression. That's why at WFG, everything we do is because of you.

09/25/2026

A little tea, a little team collaboration session, and a lot of pretending it’s not still 90 degrees outside! ☕️

09/23/2026

The customer experience begins with the people behind it.
When employees have the support, trust, and tools to do their best work, they’re better equipped to collaborate, anticipate challenges, and guide customers through important transactions with confidence. Across WFG, we’re working to create that kind of environment because the employee experience shapes the service our customers receive.

Read more in The Title Report about the connection between culture and customer experience: Inside WFG’s Approach to Culture and Customer Experience (https://hubs.la/Q04y9W0P0)

09/01/2026

What can real estate and mortgage professionals control in a market defined by uncertainty? More than they may think.

In WFG’s Q3 2026 Industry Perspective, WFG Founder and Chairman Patrick F. Stone and economist Dr. Bill Conerly join host Ken Perry of The Knowledge Coop for a candid conversation about the forces shaping the economy, housing, mortgage lending, title, and commercial real estate.

They explore:
• Why the economy continues to hold steady despite persistent uncertainty
• What is keeping mortgage rates elevated, and what could bring them down
• Why housing conditions vary significantly by market and price range
• How real estate professionals can compete through expertise, collaboration, and efficiency
• Where commercial real estate is gaining momentum
• How AI is transforming productivity, customer experience, and fraud risk

Pat’s advice for navigating today’s environment is clear: “Know what you control. Focus on what you control.”

Watch the full Q3 2026 WFG Industry Perspective: https://www.youtube.com/watch?v=Y3GBd1JZ-_M&t=7s

The economy is holding steady, but uncertainty continues to influen...

08/29/2026

5.0 star review received on Experience.com for Charisse Simmons by Edward A M K - Everything went smoothly without a hitch.

Click to see all 62 reviews of Charisse Simmons, Escrow Officer

08/28/2026

Does your company support YOUR SUCCESS?

The right workplace does more than offer opportunity. It gives you the support, technology, recognition, and collaborative culture you need to succeed.

At WFG, 95% of employees say they are proud of the work they do. That kind of culture cannot be bought. It is built through the way people are valued, equipped, and supported every day.

If you are ready to expect more from where you work, read the article and discover what makes WFG different: https://www.thetitlereport.com/articles/you-cant-buy-culture-97872.aspx

08/28/2026

5.0 star review received on Experience.com for Charisse Simmons by Beatriz M

Click to see all 62 reviews of Charisse Simmons, Escrow Officer

08/27/2026

5.0 star review received on Experience.com for Charisse Simmons by Ben S - Great communication and smooth transaction!

Click to see all 61 reviews of Charisse Simmons, Escrow Officer

08/27/2026

5.0 star review received on Experience.com for Charisse Simmons by Customer F - Kieth Hurd is fantastic. All of the staff went above and beyond I am so excited to get into our new home

Click to see all 61 reviews of Charisse Simmons, Escrow Officer

08/26/2026

5.0 star review received on Experience.com for Charisse Simmons by Melody L

08/26/2026

5.0 star review received on Experience.com for Josh Simmons by Honor A J B - They made it easy peasy

Click to see all 13 reviews of Josh Simmons, Escrow Officer

08/26/2026

5.0 star review received on Experience.com for Charisse Simmons by Robert A J N

Click to see all 61 reviews of Charisse Simmons, Escrow Officer

08/20/2026

5.0 star review received on Experience.com for Josh Simmons by George M - Too many to list! Everyone worked as a unit and that is a huge compliment to the leadership and what happens on a day to day basis!

Click to see all 12 reviews of Josh Simmons, Escrow Officer