09/07/2026
🏠Updated version of a January post, with the eight additions that came from readers who had actually lost a home.
I worked in insurance for over a decade, including homeowners claims, and I can count on one hand the number of people I saw who were truly prepared after a total loss.
The one who was had a simple walkthrough video, receipts where she could find them, and clear records, and her claim went faster, with fewer disputes and a better outcome on replacing what she owned.
Insurance pays on documentation, not memory, and it is very hard to remember everything you had after it is gone.
The rule of thumb: if it cost $100 or more, get it on video, and say what it is, roughly what it cost, and where you bought it as you go.
Walk every room wall to wall, then the closets, garage, basement, and storage, and open the freezer and the medicine cabinet, because food and prescriptions are claimable and always forgotten.
Read the make and model numbers on electronics and appliances aloud, photograph the receipts for big-ticket items, and remember that your Amazon, Walmart, and Wayfair order histories are receipts you cannot lose in a fire.
Store a copy off your phone, in the cloud or emailed to a relative, since a lost phone is far more common than a lost house.
Without proof, most insurers will still pay something, but the argument shifts to how many, how old, and how much, and that is where months of frustration live.
Re-shoot it once a year, and check your contents and additional-living-expense limits while you do, since work equipment usually sits under a small sublimit on a personal policy.
Have you ever had to file a claim without records?
P.S. Once a week, I email the best money article I read, with my take on this week's top Facebook posts and what's new on the Ways to Wealth blog. It's free, and you can sign up on the Ways to Wealth home page.
R.J. Weiss, CFP®
The content shared here is for educational and informational purposes only. It is not personalized investment, tax, legal, or financial advice. Consult a licensed professional before making decisions based on your specific situation.