05/24/2022
The Assistant Property Manager position reports directly to the Operations Manager. This is a 40+ hour a week
The work schedule is generally Monday – Friday from 8am – 5pm however will vary when apartment showings are necessary and can include weekend appointments.
The Assistant Property Manager must have excellent people skills, be detail-oriented, prompt, dependable, be able to work well under pressure and have the ability to multi-task.
Responsibilities include:
Answering of incoming company phone calls
Assisting residents and prospective residents with questions and/or concerns
Entering service requests into Appfolio as needed
Coordinating the schedule of internal labor
Maintenance
landscaping
cleaning
Coordinating local / online vendors when needed
Ordering: appliances, equipment, parts, supplies and etc when needed
Following up on guest cards in Appfolio as quickly as possible upon receipt
Setting appointments to show prospective residents’ apartments/homes
Showing prospective residents’ apartments/homes
Processing applications for residency
Preparing new leases, addendums and renewals
Assisting applicants with the leasing process including obtaining utility account numbers and renter’s insurance prior to move in
Preparation of the move-in gifts
Being creative in marketing material and reaching new clients and tenants
Including assisting in social media promotion
Building reports such as:
Delinquencies reports
market comparable
weekly leasing
renewal reports
Inspection of apartments/homes prior to move-in to ensure PACE quality standards are met
Completing move-out inspection - detailed notes and photos
Posting rent checks
Legal Action
3-Day notice preparation, posting and mailing
7-Day Cure to Quit
Being present during court hearings
Filing as needed
Etc
Any other items requested by the Operations Manager or Executive Team as they arise
Skills and Requirements
Ability to read, write and understand English
Ability to use general office equipment such as smartphones, texting, computer, printer and copier.
MS office, google drive, adobe software, Airbnb,
Must have a smartphone and a data plan to connect to
(AppFolio software and ring central phone service)
Excellent customer service and interpersonal skills with the ability to relate to others.
Strong organizational and time-management skills.
Attention to detail.
Ability to multi-task.
Ability to perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with prescribed uniform policy.
Must maintain a valid driver’s license, clean driving record and current auto insurance.
Benefits:
Vacation & PTO
Education reimbursement
Casual dress code
Company apparel
Access to company equipment
Access to company libary of books
Full kitchen at office
(reverse osmosis water)
Free coffee and tea
Unexpected benefits
Flexibility at a growing company (within reason)
