Hillcrest Apartments

08/18/2022

03/28/2022

Maintenance Technician

JOB TITLE: Maintenance Technician

DEPARTMENT DIVISION: Hillcrest Apartments

GROUP: Residential Property Management

REPORTS TO: Maintenance Supervisor/Property Manager

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

Responsible for helping to maintain the entire property in an attractive, comfortable condition.

DUTIES AND RESPONSIBILITIES

1. Assists in trash pickup on the property.

2. Assists in all types of maintenance, when necessary and as requested.

3. Assists in completing the turnovers/make-readies of vacant units, as requested.

4. On-call in accordance with scheduling to handle maintenance emergencies from residents and property emergencies

5. Assists with resident functions, as requested.

6. Complete all duties regarding make-ready/vacant units.

7. Service appliances, as requested.

8. Services general plumbing and basic electrical needs of the property to include replacing/fixing toilets, light switches, garbage disposals, ceiling fans, etc.

9. Rekey locks, as requested.

10. Assists in maintaining inventory of tools, equipment and supplies.

11. Replace burned out light bulbs, broken globes, etc. in units and throughout the exterior of the property, as needed.

12. Performs corrective maintenance and satisfied residents’ needs following company procedures when performing service requests.

13. Observes the condition of the apartment and reports any unusual circumstances (size/number of pets, unauthorized occupants, illegal activity, etc.)

14. Observes the condition of property in general and reports any unusual circumstances.

15. Makes regular inspection of the grounds, buildings, plumbing, electrical fixtures, appliances and major equipment, as directed.

16. Should be familiar with the location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property.

17. Enters occupied apartments to perform necessary repairs.

18. Cleans up thoroughly after performing work.

19. Notifies Maintenance Supervisor and/or Property Manager, as directed, regarding any supplies necessary to complete service requests.

20. Performs pool and spa maintenance, as directed.

21. Follows company procedures regarding safety and emergencies.

22. Attends employee meetings and training seminars, as requested.

23. Wears company uniform and badge during work hours.

REPORTING

1. Reports to the Maintenance Supervisor and Property Manager on a regular basis, as directed.

2. Maintains good relationships with other staff members, working with the Leasing Office and under the direction of the Maintenance Supervisor.

3. Maintains good rapport with outside contract vendors working on the property.

4. Maintains good rapport with current and prospective residents.

REQUIREMENTS

1. High School diploma or equivalent.

2. Above average written and oral communications skills.

3. Ability to communicate effectively in the predominant business language, English.

4. Reliable transportation.

5. Valid Driver’s License.

6. Provides/uses own tools.

7. Always uses good safety habits.

8. Neat, clean appearance.

9. Compatible with a wide range of people.

10. Needs to be thorough, reliable, responsible, honest, organized, flexible and service-oriented.

11. Possesses basic knowledge of the following: a. Electrical systems b. Plumbing systems c. Painting procedures

PHYSICAL REQUIREMENTS

1. Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture, appliances and heavy machinery correctly and safely.

2. Frequent climbing – ascending/descending ladders, stairs, scaffolding, ramps, poles, etc. in addition to using feet, legs, hands and/or arms.

3. Body agility is important.

4. Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching.

5. Stooping – downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles.

6. Frequent kneeling and bending legs at the knees to come to rest on one or both knees.

7. Frequent crouching downward and forward by bending legs and back/spine.

8. Frequent reaching by extending hand(s) or arm(s) in any direction.

9. Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Schedule:

8 hour shift
Monday to Friday
On call
Supplemental Pay:

Bonus pay
Experience:

Maintenance: 1 year (Preferred)
Customer Service: 1 year (Preferred)
License:

CPO (Preferred)
EPA Universal (Preferred)
HVAC - Limited Journeyman's License (Pr

03/10/2022

Maintenance Technician

JOB TITLE: Maintenance Technician

DEPARTMENT DIVISION: Hillcrest Apartments

GROUP: Residential Property Management

REPORTS TO: Maintenance Supervisor/Property Manager

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

Responsible for helping to maintain the entire property in an attractive, comfortable condition.

DUTIES AND RESPONSIBILITIES

1. Assists in trash pickup on the property.

2. Assists in all types of maintenance, when necessary and as requested.

3. Assists in completing the turnovers/make-readies of vacant units, as requested.

4. On-call in accordance with scheduling to handle maintenance emergencies from residents and property emergencies

5. Assists with resident functions, as requested.

6. Complete all duties regarding make-ready/vacant units.

7. Service appliances, as requested.

8. Services general plumbing and basic electrical needs of the property to include replacing/fixing toilets, light switches, garbage disposals, ceiling fans, etc.

9. Rekey locks, as requested.

10. Assists in maintaining inventory of tools, equipment and supplies.

11. Replace burned out light bulbs, broken globes, etc. in units and throughout the exterior of the property, as needed.

12. Performs corrective maintenance and satisfied residents’ needs following company procedures when performing service requests.

13. Observes the condition of the apartment and reports any unusual circumstances (size/number of pets, unauthorized occupants, illegal activity, etc.)

14. Observes the condition of property in general and reports any unusual circumstances.

15. Makes regular inspection of the grounds, buildings, plumbing, electrical fixtures, appliances and major equipment, as directed.

16. Should be familiar with the location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property.

17. Enters occupied apartments to perform necessary repairs.

18. Cleans up thoroughly after performing work.

19. Notifies Maintenance Supervisor and/or Property Manager, as directed, regarding any supplies necessary to complete service requests.

20. Performs pool and spa maintenance, as directed.

21. Follows company procedures regarding safety and emergencies.

22. Attends employee meetings and training seminars, as requested.

23. Wears company uniform and badge during work hours.

REPORTING

1. Reports to the Maintenance Supervisor and Property Manager on a regular basis, as directed.

2. Maintains good relationships with other staff members, working with the Leasing Office and under the direction of the Maintenance Supervisor.

3. Maintains good rapport with outside contract vendors working on the property.

4. Maintains good rapport with current and prospective residents.

REQUIREMENTS

1. High School diploma or equivalent.

2. Above average written and oral communications skills.

3. Ability to communicate effectively in the predominant business language, English.

4. Reliable transportation.

5. Valid Driver’s License.

6. Provides/uses own tools.

7. Always uses good safety habits.

8. Neat, clean appearance.

9. Compatible with a wide range of people.

10. Needs to be thorough, reliable, responsible, honest, organized, flexible and service-oriented.

11. Possesses basic knowledge of the following: a. Electrical systems b. Plumbing systems c. Painting procedures

PHYSICAL REQUIREMENTS

1. Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture, appliances and heavy machinery correctly and safely.

2. Frequent climbing – ascending/descending ladders, stairs, scaffolding, ramps, poles, etc. in addition to using feet, legs, hands and/or arms.

3. Body agility is important.

4. Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching.

5. Stooping – downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles.

6. Frequent kneeling and bending legs at the knees to come to rest on one or both knees.

7. Frequent crouching downward and forward by bending legs and back/spine.

8. Frequent reaching by extending hand(s) or arm(s) in any direction.

9. Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Schedule:

8 hour shift
Monday to Friday
On call

Bonus pay
Experience:

Maintenance: 1 year (Preferred)
Customer Service: 1 year (Preferred)
License:

(Preferred /Not Required)
CPO
EPA Universal
HVAC - Limited Journeyman's License

03/10/2022

What we are looking for
Profectus Multifamily is looking for a dynamic and experienced Property Manager to lead the operations of an assigned apartment community. The Property Manager will be responsible for staff performance; marketing, leasing, collections to generate revenue; resident relations and customer service to manage resident retention and satisfaction; administration of property maintenance, and capital improvements to maintain aesthetics and manage expenses; compliance with applicable local, state, and federal regulations.

Responsibilities Include
Manage the financial performance of the property by overseeing rents, occupancies, and expenditures. Supervise resident retention, renewal and leasing programs to maintain maximum occupancy. Ensure compliance with Profectus Multifamily Company policy, as well as federal and local regulations. Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, newsletters and by being accessible and providing timely and effective service and response.
Monitor tenant compliance with lease agreements and resolve problems and concerns.
Work with Accounting to manage the accounts receivable process and ensure timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews and defaults.
Liaise with the Construction Department on all landlord construction projects.
Maintain property to expected standards and show Pride of Ownership.
Request approvals for purchases to the accounting department.
Oversee move in and move out processes with tenants assuring that all items are completed. Works to achieve maximum performance based upon annual goals to increase revenue and other income. Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited. Participate and manage marketing efforts to increase occupancy and effectiveness.
Interact closely with the Maintenance team to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance.
Provide an adequate supply of market ready apartments to meet the leasing efforts.
Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs.
Accurately create, prepare, and convey all operational and financial data.
Be responsive and receptive to owners' and Profectus Multifamily Corporate teams’ needs, goals, and objectives. Maximize rental income while minimizing expenses through effective planning and control.
Effectively monitor all income, including delinquencies and the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
Ensure that an adequate number of units are market ready.
Assist and ensure all customer complaints are handled promptly and appropriately.
Manage tenant move-ins and move-outs, and "walk-through" spaces with tenants and the tenant improvement department.
Prepare and delivers timely, accurate and complete reports and legal notices
Perform Evictions.
Assumes additional responsibilities and performs special projects as needed or directed Ensure that property is ready for City Inspections.

Supervisory Responsibilities
Supervises all on-site staff, including hiring, training, supervision, scheduling, and corrective measures. Mentor and train the staff on property management skills and concepts modeling effective leasing and customer service techniques to include maintenance expectations.
Motivate, direct, and evaluate personnel and handle all employee related concerns.
Delegate staff responsibilities and maintain set deadlines to be efficient and effective with property objectives.
Ensure staff hours are inputted regularly to meet payroll deadlines.
Ensure leasing staff develops knowledge of community and competitive communities.

Requirements
High school education or equivalent is required; a college degree is a plus but not a requirement. Excellent interpersonal communication skills, including the ability to motivate and lead a team. Professional demeanor and appearance.
Excellent organization and multitasking skills, and attention to detail.
Strong computer skills and excellent knowledge of Microsoft Office products, including Word, PowerPoint, Excel, and Outlook.
Ability to respond to a variety of situations using good judgment with both creativity and resourcefulness. Ability to work independently, as well as part of a team.
Ability to manage personnel effectively and professionally.
Flexibility with work schedule to include working overtime on a periodic basis.

01/18/2022

Assists the Community Managers with renting the apartments to meet or beat the occupancy goals. This includes, but is not limited to: conducting tours, gathering required verification, and processing new applications.
Assists the community managers in maintaining occupancy levels.
Provides tours, performs interviews and responds to mailings and phone calls.
Prepares move in files.
Complete all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures.
Assists with incoming/outgoing calls as needed.
Reviews resident notices to vacate and advises residents of their responsibilities.
Receive application fees, deposits, rent payments from residents, complete resident receipts, updates resident records.
Assists in maintain the physical appearance of the community by performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
Adheres to all company and site policies and procedures according to the employee handbook
Complies with the company policies and procedures. Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state and local laws. Maintain documentation verifying compliance.
Participates in all mandatory training programs.
Responsible for reporting to work on time as scheduled and complying with dress code.
Knowledge, Skills, and Abilities

· 2+ years' experience in leasing, hospitality or administrative work

Proficiency in customer service and sales
· Excellent problem solving and communication skills

Ability to multitask during busy periods
Microsoft Office savvy
Education and Experience Required

High School diploma, GED. Or additional equivalent experience.
Prior experience in customer service or sales position.
Job Types: Full-time, Part-time

Pay: $10.00 12.00 per hour

Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:
Monday to Saturday

Bonus pay
Commission pay

01/18/2022

What we are looking for :
PMM Multifamily is looking for creative and skilled Assistant Property Manager who will be responsible for the day-to-day operation of the community to ensure a sufficient flow of revenue by leasing a high percentage of apartment units at the optimum rates. The Assistant Property Manager is to liaise with The Property Manager to ensure successful operation of the property.
What you do :
The duties and responsibilities include the following, though other duties may be assigned:

Supervise resident retention, renewal and leasing programs to maintain maximum occupancy
Ensure compliance with PMM Multifamily Company policy, as well as federal and local regulations
Monitor tenant compliance with lease agreements and resolves problems and concerns
Maintain property to expected standards and show Pride of Ownership
Work closely with Property Manager to maintain the overall operations
Oversee move in and move out processes with tenants assuring that all items are completed
Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited
Participate and manage marketing efforts to increase occupancy and effectiveness.
Interact closely with the Maintenance team to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance.
Provide an adequate supply of market ready apartments to meet the leasing efforts.
Accurately create, prepare and convey all operational and financial data.
Be responsive and receptive to owners' and PMM Corporate teams needs, goals, and objectives.
Effectively monitor all income, including delinquencies and the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
Manage tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.
In absence of Property Manager Delegate staff responsibilities and maintain set deadlines to be efficient and effective with property objectives.
Prepare and deliver timely, accurate and complete reports and legal notices.
Assume additional responsibilities and performs special projects as needed or directed.
What you need for this job :
The requirements listed below are representative of the knowledge, skill, and/or ability required:
High school education or equivalent is required; college degree is a plus but not a requirement.
Excellent interpersonal communication skills, including the ability to motivate and lead a team.
Professional demeanor and appearance.
Strong computer skills and excellent knowledge of Microsoft Office products, including Word, PowerPoint, Excel and Outlook.
Ability to respond to a variety of situations using good judgment with both creativity and resourcefulness.
Ability to fluently read and write English, accurately use all on-site resident management software functions.
Experience in residential property management or related field is required.
Ability to work independently, as well as part of a team.
Ability to effectively and professionally manage personnel.

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Moderate to high stress level.
Moderate noise level.
Occasional standing and lifting of at least 10 pounds.
Occasional travel between sister properties
Must be able to tour the community with clients, which includes walking the property and climbing stairs.

What we would love to see :
Related business/industry (real estate / property management) experience desirable.
Exposure to property management software and accounting software highly desirable.
Superior customer service skills and professionalism under pressure.
Strong organizational skills, ability to prioritize work and attention to detail.

About Us :
Profectus Multifamily (PMM) is a full-service property management company on a mission to establish honest and competent management services for B & C class apartment communities. We attribute our consistent growth over the past decade to staffing our company properly, leveraging innovative technology and keeping our finger on the operational pulse of each asset.

We add value through renovating unit interiors, repairing deferred maintenance, and supplying honest and competent employees to foster a desirable, profitable community.

Profectus Multifamily (PMM) is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, s*x, religion, national origin, citizenship, military service, veteran

01/04/2022

Now Leasing! Remarkable Value, Unbeatable Location!

01/04/2022

Make Ready/Painter

JOB TITLE: Make Ready/Painter

DEPARTMENT DIVISION: Hillcrest Apartments

GROUP: Residential Property Management

REPORTS TO: Maintenance Supervisor/Property Manager

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

Responsible for helping to maintain the entire property in an attractive, comfortable condition.

DUTIES AND RESPONSIBILITIES

1. Assists in trash pickup on the property.

2. Assists in all types of maintenance, when necessary and as requested.

3. Assists in completing the turnovers/make-readies of vacant units, as requested.

4. On-call in accordance with scheduling to handle maintenance emergencies from residents and property emergencies

5. Assists with resident functions, as requested.

6. Complete all duties regarding make-ready/vacant units. * Service appliances, as requested.

7. Services general plumbing and basic electrical needs of the property include replacing/fixing toilets, light switches, garbage disposals, ceiling fans, etc.

8. Rekey locks, as requested.

9. Assists in maintaining inventory of tools, equipment and supplies.

10. Replace burned out light bulbs, broken globes, etc. in units and throughout the exterior of the property, as needed.

11. Performs corrective maintenance and satisfied residents’ needs following company procedures when performing service requests.

12. Observes the condition of the apartment and reports any unusual circumstances (size/number of pets, unauthorized occupants, illegal activity, etc.)

13. Observes the condition of property in general and reports any unusual circumstances.

14. Makes regular inspection of the grounds, buildings, plumbing, electrical fixtures, appliances and major equipment, as directed.

15. Should be familiar with the location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property.

16. Enters occupied apartments to perform necessary repairs.

17. Cleans up thoroughly after performing work.

18. Notifies Maintenance Supervisor and/or Property Manager, as directed, regarding any supplies necessary to complete service requests.

19. Performs pool and spa maintenance, as directed.

20. Follows company procedures regarding safety and emergencies.

21. Attends employee meetings and training seminars, as requested.

22. Wears company uniform and badge during work hours.

REPORTING

1. Reports to the Maintenance Supervisor and Property Manager on a regular basis, as directed.

2. Maintains good relationships with other staff members, working with the Leasing Office and under the direction of the Maintenance Supervisor.

3. Maintains good rapport with outside contract vendors working on the property.

4. Maintains good rapport with current and prospective residents.

REQUIREMENTS

1. High School diploma or equivalent.

2. Above average written and oral communications skills.

3. Ability to communicate effectively in the predominant business language, English.

4. Reliable transportation.

5. Valid Driver’s License.

6. Provides/uses your own tools.

7. Always uses good safety habits.

8. Neat, clean appearance.

9. Compatible with a wide range of people.

10. Needs to be thorough, reliable, responsible, honest, organized, flexible and service-oriented.

11. Possesses basic knowledge of the following: a. Electrical systems b. Plumbing systems c. Painting procedures

PHYSICAL REQUIREMENTS

1. Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture, appliances and heavy machinery correctly and safely.

2. Frequent climbing – ascending/descending ladders, stairs, scaffolding, ramps, poles, etc. in addition to using feet, legs, hands and/or arms.

3. Body agility is important.

4. Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching.

5. Stooping – downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles.

6. Frequent kneeling and bending legs at the knees to come to rest on one or both knees.

7. Frequent crouching downward and forward by bending legs and back/spine.

8. Frequent reaching by extending hand(s) or arm(s) in any direction.

9. Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Schedule:

8 hour shift
Monday to Friday
On call
Supplemental Pay:

Bonus pay
Experience:

Make Ready: 1 year (Preferred)
Painting: 1 year (Preferred)
Customer Service: 1 year (Preferred)