12/31/2020
Principal Objective of Position:
The Leasing Associate is responsible and accountable for leasing homes and providing customer service to ensure maximum occupancy and resident retention.
Essential Functions:
· Greet prospective residents; determine needs and preferences, and present applicable properties, features, amenities, and benefits, in a professional manner.
· Establish and maintain positive rapport with prospective residents and current residents.
· Provide customer service to all current and prospective residents, guests, and other customers.
· Participate fully in the preparation, administration, and ex*****on of all Move-Ins and Move-Outs
· Become fluent with and adhere to the Federal Fair Housing Law (The Fair Housing Amendments Act of 1988).
· Assist with resident retention efforts and the renewal process.
· Assist residents with entering work order requests and follow up with them to ensure any concerns, issues, or requested work orders are resolved to their satisfaction.
· Record all information into property management software as required.
· Assist manager with resident relations and enforce all community rules and regulations.
· Participate in the marketing and outreach efforts to local businesses, organizations or groups, and local events during and after business hours as required.
· Plan, attend, document, and evaluate community wide social, recreational, and educational events.
· Conduct property tours, follow up with all assigned prospects, and completing application review in compliance with policies and procedures.
Education and Experience Required:
· Associate’s Degree or two years of college. Bachelor's degree is ideal.
Knowledge, Skills, and Abilities Required:
· Desire to be a positive influence to our team and business.
· Desire to engage with new people
· Ability to clearly and professionally communicate
· Proficient use of Microsoft Office suite of products.
· Proficient use of Google Office products
· Proficient use of Zoom
· Ability to learn new software
· Ability to easily and effectively engage in conversation with prospects.
· Ability to manage competing and conflicting demands on time.
· Ability to work extended hours, including evenings and weekends, when necessary to complete assigned tasks.
· Ability and experience solving increasingly complex problems.
· Driver’s license
· Proof of insurance
· Good driving record
· Reliable transportation
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Paid time off
Supplemental Pay:
Bonus
License/Certification:
Driver's License (Required)
Typical start time:
10AM
Typical end time:
6PM
Company's website:
smartdigs.com
Work Remotely:
No
