10/07/2026
The Extra 10% — this is what it’s all about. ❤️
We’ve been talking a lot about giving our customers the Extra 10% — doing a little more, caring a little more, and delivering more than expected.
Then this handwritten note showed up in the mail this week.
When a customer actually thanks you for “the extra 10%,” you know the message isn’t just something we say — it’s something our customers are experiencing.
After more than 45,000 inspections, that’s still our goal with every home and every customer.
20/20 Property Inspections
The Extra 10%. It makes a difference. 🏡