05/17/2024
https://www.facebook.com/VHAVetsFL?mibextid=LQQJ4d
Yep this is how we were treated
Wish i could go lower stars as this places doesn't deserve the one star. Took our greyhound into the ER as she was limping and painting as she was in pain. Unfortunately over the last six weeks we had already lost two other greyhounds due to Osteosarcoma. They came out with an estimate of $1747.60 of that $763 was x-rays $211 in sedation and $463 in blood work. We had elected to start with Xrays as if that showed Cancer there was. no reason to do bloodwork. My Husband went out to tell the receptionist of our decisions and within 5 mins we had our dog back pain meds and a referral to a low cost vet. WHAT THE HELL all we said we wanted to start with Xrays and proceed from there. Not basically our poor and we're not going to lose money on you. I'm am profoundly sadden this clinic is nothing about pets and all about the money. Our dog was not treated we have no idea if her leg is broken, if there is cancer we were told to leave as we are poor. We will spend whatever on our dogs however we also take the practical approach and rule out issues then proceed just as our reg vet does. So at this point our dog is home suffering because of this vet and waiting for a "low cost vet" to open on Monday. Which by the way we use Banfield and they are anything but low cost however they take care of our pets and don't treat us at poor individuals. SHAME ONE YOU Vha you should be about the pets and not assume you clients have no money when they ask for certain things to be done as we know our pets better than you.UPDATE 1 still no call from them and it’s been a week update 2 I have called to speak to Hope who responded to my husband’s review saying she tried to call us (not true) still waiting, I will continue to update this horrid company UPDATE 3 spoke to hope who Has not even bothered to review the video, only after I requested her to review it the entire call I was be talked down to and insulted.i asked for practice manager of course she was not available on office or cell so I asked for the owner. She stated he was with patients and could not come to phone. I again said can you at least ask him I was placed on hold for additional 20 minutes and then sent to voicemail that stated ext1004 is on the phone leave a message
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