06/25/2026
NEED TO REACH THE HOA? Logon and submit a ticket- Resident Support Services team is to provide a solution to your inquiry within 1-2 business days.
https://westsupport.fsresidential.com/hc/en-us/requests/new
NEED faster service? Try texting HODA at 1-866-377-0779. HODA, FirstService Residential’s Homeowner Digital Assistant is now available for all residents. HODA is a 24/7 communication tool powered by artificial intelligence, designed to provide you with immediate, reliable support at your fingertips. To talk to HODA, simply text “Hey HODA” to 1-866-377-0779. Whether you have a quick question about community rules, maintenance responsibilities, or general information, HODA is here to help.
Important Note: For property threatening emergencies, please call our 24/7 emergency line at 855-333-5149. For all other emergencies, please call 911.
IMPORTANT NOTE : For fire, health or personal safety incidents, call 9-1-1. For building emergency situation such as water leaks, elevator interruptions or other, please call 1.855.333.5149. For possible gas leaks, contact your service provider for assistance.