04/06/2026
This is Mary. And while she has worked closely with me for the last 2 years, she’s been mostly behind the scenes, and many of you might not know her. Well, I wanted to shout from the rooftops how AMAZING she is and the new job title she has been given.
Mary is now the Client Experience Manager, "Guardian of Order." In her new role, she is no longer just handling tasks behind the scenes. She is designing, managing, and protecting the client experience from first contact to long after closing.
As a client, this means you’ll be hearing from Mary regularly! From updating you on the next steps of your transaction to keeping you informed on client programs and updates. I will still be very involved along the way, guiding things, but Mary is a fantastic added layer of support whenever questions are had or help is needed.
I am so excited to continue to work with Mary as my right-hand woman and excited for all my clients to get to know her better as well.
- Janice