06/23/2026
โฐ๐ก A Friendly Reminder About Rental Office Hours ๐กโฐ
Good morning, Carriage Club residents, friends, and family!
As your Property Manager, I truly enjoy serving this community and helping residents whenever possible. Over the years, many of you have come to know me as someone who is often available, responsive, and willing to assist beyond traditional office hours. I appreciate the trust that so many of you place in me. โค๏ธ
With that said, I would like to share a friendly reminder regarding rental office hours and response times.
๐ Rental Office Hours
The rental office is generally open Monday through Friday from approximately 9:00 a.m. to 4:30 p.m.
During those hours, I am actively working on resident concerns, leasing, renewals, maintenance coordination, vendor appointments, inspections, compliance matters, paperwork, and the many day-to-day responsibilities that help keep our community running smoothly.
These responsibilities may take me throughout the community, into resident apartments, amenity spaces, vendor meetings, or other areas of the property, and may occasionally require me to work away from my desk.
๐ค A Small Hard-working Team with Many Responsibilities
As a small on-site team, we work hard to balance resident needs, property operations, maintenance coordination, leasing, administrative responsibilities, vendor management, and countless other tasks each day. While we always strive to be responsive, there are times when we may be assisting other residents or addressing matters that require our immediate attention.
๐ Evenings, Weekends & Holidays
While there may be times when I respond to emails, messages, or questions during evenings, weekends, or holidays, please understand that these responses are provided as a courtesy when my schedule permits.
Please understand that I use my personal time to rest, spend time with family and friends, attend appointments, run errands, travel, enjoy hobbies, and recharge for the week ahead. Taking time to rest and maintain a healthy balance allows me to return to the office refreshed and ready to serve our community to the best of my ability.
๐ป Sending Messages
Please continue to send emails, portal messages, maintenance requests, and other correspondence whenever it is convenient for you. Whenever possible, residents are encouraged to submit maintenance requests and communications through the Loft portal account. If that is not possible, a written note may be left in the rental office mailbox in accordance with previously shared community guidelines, or residents may contact me directly via email.
๐ Please be patient with me
While I always strive to be responsive, there may be times when I am assisting other residents, coordinating with vendors, conducting inspections, handling administrative responsibilities, or away from the office. Please know that your messages are important to me and will be reviewed and addressed as soon as reasonably possible. Your patience, kindness, and understanding are truly appreciated.
โค๏ธ Thank You
Thank you for your continued kindness, cooperation, and support. It is a privilege to serve this wonderful community, and I remain committed to assisting residents as efficiently and professionally as possible.
Wishing everyone a peaceful day, a wonderful week ahead, and thank you for helping us maintain a respectful balance between community service and personal time.
โ Jhana ๐ฉโ๐ผ
Property Manager