08/27/2026
Some of the best lessons in this business come from people who are willing to tell you the whole story — not just the successful parts. ❤️
At our All Agent Office Meeting, Birgit Maun, Lygia Galizia, Courtney Thompson and Mike West joined us for an Agent Success Panel that was honest, real and full of conversations we all needed to hear.
They talked about what it looks like to maintain a high-level business while navigating major life and health events — and how sometimes success means accepting that you can’t do business the way you always have. You have to pivot, adjust and lean into the relationships you’ve built.
They talked about leaning into your sphere. Knowing your scripts. Truly getting to know your buyers and sellers so you understand what they need from you.
And sometimes, that means having the conversation you KNOW your client needs to hear — even when it’s the hard one.
Helping them cut through the noise. Helping them see what they may not be able to see in the moment. And sometimes, stopping them from getting in their own way so they can make the decision that’s truly right for them.
They also shared what happens when you realize you haven’t been putting in the work you normally do, a quarter of the year has slipped by, and your business is feeling it. You can acknowledge it, get back into action and fight your way back toward the goal you set for yourself.
There was no pretending that success is a straight line.
There were hard seasons. Pivots. Honest conversations. Course corrections. And a whole lot of getting back to work.
A huge thank you to Birgit, Lygia, Courtney and Mike for being willing to be real, raw and open with our agents. There was so much shared that we can take back and implement in our own businesses. ❤️
This is what learning from each other looks like. This is what growth looks like. And this is what our culture is all about.
