Chris Hayles , Realtor

Chris Hayles , Realtor Real Estate Operations Leader | Helping Luxury Teams Scale Through Systems, Strategy & Service | Director of Operations,The Real Deal Firm at SERHANT

Gearing up for the team’s bookclub this afternoon. It’s the quiet confirmations that you are on the right path.Build it ...
07/24/2026

Gearing up for the team’s bookclub this afternoon. It’s the quiet confirmations that you are on the right path.

Build it even if no one else understands.

Tapping into my rainmaker’s (team lead) vision while complimenting with structure. Taking notes from success stories all around.

Such an amazing book and nuggets to mindset and sales.

Stay the course most importantly do the work. It will be worth it.

One thing I’ve learned about leadership is that you can’t pour into others if you’re not committed to pouring into yours...
07/10/2026

One thing I’ve learned about leadership is that you can’t pour into others if you’re not committed to pouring into yourself.

A year ago, I made the decision to invest in my own growth through the Women on the Rise Spring Cohort. At the time, I knew I was stepping into a space that would challenge me, but I didn’t fully understand how much that experience would impact the way I show up not only as a leader, but as a person.

Over the past year, I’ve grown in confidence, communication, self-awareness, and the way I support the people around me. I’ve learned that leadership is not about having all the answers. It’s about being willing to learn, listen, grow, and continue becoming better.

That growth has allowed me to show up stronger for my team, my community, and the people I have the privilege of serving every day.

It was such a beautiful moment celebrating the Women on the Rise Spring Cohort Class of 2026. Congratulations ladies! You made an investment in yourself that will continue to impact you long after graduation. The connections, lessons, and growth you experience through this journey are truly priceless.

I’m also incredibly grateful to now be a part of the Women on the Rise leadership team and have the opportunity to help create the same kind of impact for other women.

If you’ve been looking for a community that challenges you, supports you, and helps you grow into the leader you were created to be, I encourage you to learn more about Women on the Rise International.

And if you believe in the power of developing women leaders, consider supporting their mission through a donation. Your support helps create more opportunities for women to access mentorship, leadership development, and a community that believes in them.

When we invest in women, we don’t just change one life we impact families, businesses, and communities.

Keep rising. 💜


Some mornings I have to pause and smile because this is exactly the kind of work I prayed for.Most people don’t see what...
07/02/2026

Some mornings I have to pause and smile because this is exactly the kind of work I prayed for.

Most people don’t see what happens behind the scenes. My mornings usually start with accountability calls, checking numbers, updating pipelines, building coaching plans, approving payroll, bookclub agendas,and onboarding new agents. It’s not always glamorous, but it’s the work that keeps everything moving.

And then you look up and realize the work is paying off.

Last week, both of our agents closed on the same day. We have new listings hitting the market. We wrapped up Q2 with our team lead closing two multimillion-dollar cash deals… and she’s now #1 in the office for the second month in a row. 🙌🏽

Heading Operations & Marketing, there’s nothing more rewarding than watching great systems support great people. When agents can focus on serving clients because they know operations has their back, that’s where the magic happens.

I’m incredibly thankful for this team, and for the opportunity to build something bigger than myself.

Now… it’s time to roll up my sleeves because tomorrow’s success is built by what we do today. 💙

What else would you like to know about Real Estate Operations?
DM Me




In a world that’s moving faster than ever, I still believe the little things matter.At The Real Deal Firm at Serhant we’...
06/16/2026

In a world that’s moving faster than ever, I still believe the little things matter.
At The Real Deal Firm at Serhant we’re intentional about blending traditional client care with modern innovation. While our Rain Maker is out in the community building relationships, generating new business, and helping clients get to the closing table, our operations team is working behind the scenes to keep every listing top of mind.
Some of that work looks like AI-powered tools that help us market smarter, stay consistent, and create greater reach. Some of it looks like a handwritten note, because there is still something special about receiving a personal touch in the mailbox.
For me, it’s never been about replacing relationships with technology. It’s about using technology to strengthen relationships. When the right systems support the right people, everyone wins our clients feel cared for, our listings stay visible, and our team can focus on what they do best.

Referrals are a big part of our success, we would love to personally take care of your FAMILY & FRIENDS.

Click the link to point us in their direction: https://serhantorlando.com/team/the-real-deal-firm-or-serhant


heart
-powered strategy
relationships.

Getting ready for the week ahead and wrapping up the night with a little reading.As a team, we’re working through a book...
06/15/2026

Getting ready for the week ahead and wrapping up the night with a little reading.

As a team, we’re working through a book on mindset in real estate sales and I’ve been really appreciating the pause it gives you to step into someone else’s journey.

There’s something about reading other people’s stories that just settles the noise a bit. That quiet voice that questions if you’re capable starts to shift when you see what people have actually come through. Different paths, same starting uncertainty.

And it’s a good reminder that in business and in life you’re not the first to walk it. The difference is you still have to show up and put your name on your own story.




Hi friends let me reintroduce myself. For a while, this page was mostly listings and updates. I'm changing that.I'm Chri...
06/11/2026

Hi friends let me reintroduce myself.

For a while, this page was mostly listings and updates. I'm changing that.

I'm Christein, and right now I'm settling into a new chapter as Director of Operations for The Real Deal Firm at SERHANT. The behind-the-scenes role that keeps a real estate team running. But the reason I'm in this business goes deeper than systems and spreadsheets.

I came to real estate through my own long journey. Lessons learned. A few things I'd do differently. And a new understanding of what it really means to build something that lasts. So this page is becoming the place where I share that: the why behind the work, the behind-the-scenes of building a career and a life on purpose, and the real, unfiltered parts too.

No perfect highlight reel here. Just me making myself at home in this role, owning my story, and figuring it out loud, in the hope that it helps someone else own theirs.

Stay a while. Get to know me. I'm so glad you're here.

Let’s get Real

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Orlando, FL

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