08/11/2026
Because feeling at home means knowing youโre supported. ๐ก๐
We are available 24/7 for emergency maintenance needs, giving residents added peace of mind and knowing they have someone to turn to when unexpected maintenance issues arise.๐๐งก
๐ธ๐๐น๐ผ๐ด๐ด๐ฒ๐ฑ ๐ง๐ผ๐ถ๐น๐ฒ๐: Is considered an emergency if you only have one toilet and are unable to resolve the clog yourself by plunging.
๐ธ ๐๐ฟ๐ถ๐ฑ๐ด๐ฒ ๐ผ๐ฟ ๐๐ฟ๐ฒ๐ฒ๐๐ฒ๐ฟ: If not cooling properly is considered an emergency.
๐ธ ๐ช๐ฎ๐๐ฒ๐ฟ ๐๐ฒ๐ฎ๐ธ๐: If a leak is coming from your ceiling or leaking into the downstairs apartment, it is an emergency. Other leaks may be an emergency if they are substantial.
๐ธ ๐๐ผ๐ฐ๐ธ๐ผ๐๐๐, ๐จ๐ป๐๐ฒ๐ฐ๐๐ฟ๐ฒ๐ฑ ๐๐ป๐๐ฟ๐, ๐ผ๐ฟ ๐ฎ ๐๐ฎ๐๐น๐๐ ๐๐ผ๐ฐ๐ธ: Is considered an emergency. If you have a broken window, a deadbolt that won't lock, a stuck key, etc., call us before attempting to fix the problem yourself. If you are locked out, either the on-call maintenance technician or a locksmith (at your expense) will be called out to unlock your door. You may be asked for photo ID to verify your identity.
๐ธ ๐๐ผ๐๐ ๐ผ๐ณ ๐ฃ๐ผ๐๐ฒ๐ฟ: May be an emergency if the power to your whole apartment is out. First, look outside to see if it's isolated to your apartment; if it is, give us a call. Often a technician will talk you through steps to check and/or reset your breaker box; if unsuccessful, we'll be out to take a look.
https://www.shastacreekapartments.com/maintenance-emergencies
