10/13/2021
Description
Leasing Manager
CLASSIFICATION: Full-Time, Non-Exempt
TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Redstone Residential has at its core the mission statement "We create happiness for our residents, clients and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:
We Are Believers
We Earn and Cultivate Trust
We Communicate Authentically
We Stay The Course
We Embrace and Effect Change
We Strive for Excellence
Position Summary:
The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.
Main Responsibilities:
Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
Help with daily leasing operations, including prospect tours, phone calls, and email communications
Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
Maintain resident ledgers to ensure correct balances
Work as part of a team to bring happiness to all residents and team members
Qualifications:
Exemplary customer service and sales skills
Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.
High School diploma or GED equivalent required; college experience preferred
Ability to handle a fast-paced, sometimes high-stress environment
