09/06/2026
first impressions management during some open houses involves this....
I think a lot of people who imagine becoming Realtors picture themselves walking through beautiful houses, checking themselves out in giant bathroom mirrors, opening w**e cellars, standing beside swimming pools, and generally looking very polished.
And, sure, that happens sometimes.
But that is not most of my life.
Most of real estate is work people never see, and a lot of it is not glamorous at all. It is extremely ordinary, practical, down-to-earth work.
Today is a good example.
I’m holding an open house at one of my listings in Mabank. The sellers had to relocate, and some of their adult children are still staying in the house, so we are all doing the best we can to prepare and maintain the property with the owners no longer here.
Relocations are like that sometimes.
People leave before everything is perfectly wrapped up, and suddenly I’m the person still here locally trying to keep all the little pieces moving.
So today I got to the house around 5:00, started cleaning before the open house, and then basically kept cleaning throughout it.
Doors. Thresholds. Baseboards. Entry areas.
Especially the areas buyers see first.
Because one thing I know very well after years in real estate is that first impressions matter tremendously.
The first minute or two inside a house often matters much more than the last minute or two.
When buyers walk in, I’m trying to give them several little “wows” in those first few minutes:
“Wow, this living room is nice.”
“Wow, I love this space.”
“Wow, this feels bigger than I expected.”
Not:
“Wow, look at that dirty baseboard.”
So while I’m waiting for the next people to arrive, I’m literally on my hands and knees scrubbing doors and baseboards.
Some open houses I sit at the kitchen table and play with my phone between visitors.
Some days I walk through million-dollar houses and admire w**e cellars.
And some days I scrub door frames.
That’s probably a much more accurate picture of real estate.
A lot of the job happens quietly, between appointments, before anybody arrives, and after everybody leaves.
Just one l