09/02/2026
THE 411 ON N11 NUMBERS
Youโve probably heard of 911, but what about 211, 411 or 811? These three-digit numbers are called N11 service codes, and each one can connect you with a different type of service or information.
Hereโs a quick guide to keep handy:
๐211 โ Community Resources/United Way
Need help finding local resources for essential needs? 211 is a free and confidential service that can connect you with community services in your area.
๐311 โ Non-Emergency City Services
Some communities use 311 to connect residents with non-emergency city services and public works. Ruston doesnโt use 311, but we do have a direct line to help you reach the City for these types of needs: 318-242-7700.
๐411 โ Directory Assistance
Looking for a phone number or contact information? 411 connects you with directory assistance.
๐511 โ Road & Traffic Information
Planning a trip or wondering about road conditions? Call 511 for transportation, traffic and roadway updates.
๐611 โ Wireless Customer Service
Need help with your cell phone service? 611 connects you with your wireless providerโs customer service team for things like billing questions or service issues.
๐711 โ Telecommunications Relay Services
711 helps connect people who are deaf, hard of hearing or have speech disabilities with relay services through TTY or similar communication devices.
๐811 โ Call Before You Dig
Planning to dig? Call 811 first. It helps residents and contractors identify underground gas, electric, water and communication lines before work begins.
๐911 โ Emergency Services
When you need immediate help, 911 connects you with emergency services, including police, fire and emergency medical services (EMS).
Knowing which number to call can help you quickly connect with the right resource when you need it.
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