10/25/2021
EMG Management Maintenance Technician Job Description
The role of the Maintenance Technician is to complete all maintenance needs of the property in all aspects and areas of the property including curb appeal, cleaning, painting, unit make readies, work orders, etc. , The Maintenance Technician is a key role to maintain a high level of quality control pertaining to the overall condition of the community through preventative and day to day maintenance needs and therefore a big part of the community success.
The duties include but are not limited to the following:
• Demonstrating exemplary communication, professionalism, confidentiality, leading by example while providing exceptional customer service.
• Adheres to Fair Housing guidelines.
• Communicates, informs, and reports to Property Manager and Maintenance Supervisor.
• Working with Maintenance Supervisor to achieve budget goals.
• Maintains property by investigating and resolving maintenance needs and work orders, inspecting units, and completing repairs, with support of Maintenance Supervisor.
• Participate in general building maintenance, landscaping, curb appeal, cleaning, painting, light checks, etc.
• Preserving conditions and cleanliness of all amenities, office spaces and clubhouses.
• Performs work orders and completes maintenance repairs as assigned.
• Secures property by maintaining security devices such as lighting, fire alarms, entry systems etc.
• Responds timely to emergencies during and after hours.
• Assists in tasks associated with Preventative Maintenance Reports and proper documentation.
• Completing required education such as, but not limited to Grace Hill and maintenance training meetings.
• Painting and graffiti removal.
• Actively engage in walking the property, cleaning, removing trash, debris and ensuring quality curb appeal. Remove all debris from curb lines daily or more if needed.
• Completing pre-move out inspections to better plan scheduling and financial goals.
• Pre-move out inspections must be completed between the 20th and last day of each month.
• Inspect units after move-out and complete a make ready turn using the check list for each unit and restore the unit to make ready conditions using the checklist.
• Be mindful of time management for self and property needs.
• Support Maintenance Supervisor in maintaining and storing documentation properly. Including warranty information, appliance replacement, property inventory and other various reports.
• Participate with resident retention programs and community events.
• Maintain healthy relationships with residents, vendors, and other EMG Maintenance professionals
• Maintain Pool and Hot Tub cleanliness, chemicals, and logs if property has these amenities.
• Carpet cleaning may be required depending on property needs.
• Moving dumpsters into appropriate location via golf car or other motorized machinery may be needed.
• Power washing buildings, parking lots, awnings, BBQ areas, dumpster enclosures, etc. as needed.
• Snow removal and ice prevention is required seasonally and may be necessary after hours.
• Window cleaning as directed.
• Delivering notices as assigned.
• Follow policies, procedures, and risk management protocol. Respond and report any deficiencies that may cause harm or injury.
• Secures property by maintaining security devices such as lighting, fire alarms, entry systems etc.
• Maintain Pool and Hot Tub cleanliness, chemicals, and logs. (if property has these amenities)
• Assisting with property upgrades and renovations may also be required.
• Maintenance is required to provide and maintain their own tools to use at the property. They must also be responsible to securing their tools.
• All other duties as assigned by Superiors.
• Adhering to the EMG Employee Manual.
