Vendoroo

06/11/2026

LIVE TODAY AT 3 PM EST ⏰

If your team is still drowning in manual maintenance coordination despite using AI, you are not alone.

Dream Big Property Management was facing that exact roadblock at 60% automation, and Vendoroo is pulling back the curtain today to show you how they changed their approach and reached 90%+ total maintenance automation.

David Normand, Brian Bean, Pablo Gonzalez and Kogi Hoyos will host a practical client story and live workflow walkthrough.

Here is what you’ll learn when you log on today:

- What was holding Dream Big back at 60% automation
- The operational shifts that helped them reach 90%+
- How Kogi now manages maintenance operations and plans his day
- Why some AI solutions stall while others keep automating complex work
- How your team can reclaim hours, accelerate resolutions, and improve resident and staff experience

CLOCK IS TICKING. 👉 Link in the comments below to register before we go live!

06/10/2026

Most PM AI tools stop at 60% automation, and that’s the problem.

Kogi Hoyos, Operations Manager at Dream Big Property Management, thought they were already getting value from AI… until one working session with David Normand unlocked a breakthrough.

Now their automation is hitting 90%+, manual coordination is dramatically reduced, and the results are setting a new operational standard.

Join our Chief PM David Normand, Brian Bean (Broker/Owner at Dream Big), Kogi H. (Ops Manager at Dream Big), and our Chief Evangelist Pablo Gonzalez on Thursday, June 11 at 3 PM EST for a raw, operator-led walkthrough.

You’ll see:
- What was holding Dream Big back at 60% automation
- The operational shifts that helped them reach 90%+
- How Kogi now manages maintenance operations and plans his day
- Why some AI solutions stall while others keep automating complex work
- How your team can reclaim hours, accelerate resolutions, and improve resident and staff experience

This isn’t a demo. It’s real operational transformation in action, showing what happens when a property management team goes beyond the AI “box check.”

👉 Registration link in comments.

06/08/2026

06/04/2026

What if maintenance stopped being a fire your team had to put out?

This is what is already possible at Vendoroo.
The new PM.com report points to the same category shift-

Maintenance is moving from operator-managed coordination to AI-managed lifecycle ex*****on.

And that changes what teams can expect:

• Maintenance is no longer the thing clients complain about
• Teams are seeing up to 98% of maintenance automated in a week
• Property managers are managing the forest instead of chasing every tree

That matters because maintenance is one of the hardest problems to solve in property management.

And when it stops consuming the business, operators finally get room to lead.

🎧 Catch the full conversation with Stacey Salyer and Pablo Gonzalez on the Property Management Frame Breakers Show.

Link in comments.

06/03/2026

Instead of hustling five doors at a time, what if you could acquire 200?

Pablo Gonzalez breaks down how AI agents could change due diligence by reviewing years of PMS data and showing how a company actually operates.

Not what the SOP says.
What the performance proves.

For operators growing through acquisition, that means:

• Faster due diligence
• More confidence in the offer
• Less retraining when 200 doors become 500

Because AI is not just changing maintenance coordination.

It is changing how operators evaluate, absorb, and scale entire portfolios.

🎧 Catch the full conversation with Stacey Salyer and Pablo Gonzalez on the Property Management Frame Breakers Show.

Link in comments.

06/02/2026

Your team can’t answer every maintenance request in 15 seconds.

But residents are starting to expect it. Owners still want updates, vendors still need coordination, and your staff is already buried trying to keep the workflow moving.

In this mini episode, David Normand and Robert Dell’Osso break down why the next generation of owners, residents, and operators are forcing property management companies to rethink how work gets done.

You'll Learn:

🔍 Why software fails when it’s bought before the constraint is clear
⚡ How owner and resident expectations changed the definition of efficiency
📱 Why texting is becoming the new front door for maintenance
🧠 Where form-based AI stops and agentic AI starts
📊 Why off-platform communication creates operational blind spots
🤝 How AI moves teams from task management to human engagement

🎧 Listen now to understand where maintenance operations are headed- and what it takes to meet the service standard owners and residents already expect.

05/28/2026

The maintenance coordinator was never the problem.

The problem is making human teams carry every work order, follow-up, resident concern, and owner update manually.

AI in maintenance is not about removing the human aspect.

It is about giving them room to focus on the experience that matters most:

• Spend less time pushing routine coordination forward

• Create more capacity for residents and owners who need attention

• Move from surviving maintenance volume to improving the experience

The shift is not people versus AI.

It is overloaded teams versus a better way to operate.

🎧 Catch the full conversation with Marc Cunningham and Vendoroo on the Property Management Business Podcast.

Link in comments.

05/27/2026

Maintenance runs 24/7.

It does not wait for office hours. And owners do not trust a process they cannot see.

That is why the shift from operator-managed coordination to AI-native autonomous ex*****on.

In this conversation, David Normand (Chief PM of Vendoroo) and Marc Cunningham (CEO of Grace Property Management & Real Estate) break down how ROO turns maintenance from a reactive bottleneck into a controlled, around-the-clock workflow- and what becomes possible when AI stops generating answers and starts helping operators make decisions.

You’ll Learn:

⚙️ Why office hours no longer match resident expectations

🤖 How ROO moves beyond rigid troubleshooting

🧠 Why your best maintenance logic cannot stay trapped in one person’s head

📲 What happens after the resident submits the request

📈 What today’s automation numbers reveal about maintenance scale

🛡️ Where AI still needs human support

🎧 Listen now to hear how agentic AI helps property managers stop sleeping next to the emergency phone and start building a maintenance operation that works around the clock.

Link in comments.