08/13/2025
Association Office Manager Job Description
Position Overview
The Association Office Manager is responsible for overseeing all daily operations of the local office and maintaining regular business hours. This role ensures effective administration, financial management, member services, and compliance with association standards.
Key Responsibilities
• Supervise office staff, including bookkeeper/assistant, to ensure efficient workflow and high-quality service delivery.
• Maintain regular communication with the association president and provide updates as necessary.
• Manage the Multiple Listing Service (MLS) system, including liaising with the software vendor, resolving member issues, and coordinating contracts.
• Oversee association finances, handling accounts payable and receivable, monitoring budgets and investments, and ensuring financial records are accurate and up to date.
• Manage data entry and maintenance of membership information across multiple databases.
• Negotiate, arrange, and oversee contracts with various vendors.
• Organize and coordinate logistics for monthly general membership meetings.
• Prepare required reports and maintain effective communication with state and national associations.
• Serve as secretary to the Board of Directors: prepare agendas, take and distribute meeting minutes, and support board activities.
• Produce and publish a monthly online newsletter to keep members informed.
• Maintain and update the association website with current and relevant information.
• Stay informed of and support committee activities within the association.
• Remain up to date on changes to association Bylaws and MLS Rules & Regulations, informing members as needed.
• Schedule and conduct orientation sessions for new members to ensure a smooth onboarding process.
• Oversee the professional standards process, promoting adherence to the Code of Ethics among members.
• Attend three California Association of REALTORS® business meetings annually (CAR).
Qualifications
• Proven experience in office management or administrative roles.
• Strong organizational, communication, and leadership skills.
• Familiarity with financial management i.e. QuickBooks, contract negotiation, and database maintenance, Microsoft Office, Facebook, Google Docs etc..
• Experience with MLS systems and association operations is preferred.
• Ability to work independently, multitask, and maintain confidentiality.
• Must have valid Drivers License.
• Must be over the age of 18.
Wage begins at $22-$25 per hour, depending on experience. The position offers 20 to 30 hours per week, Monday through Friday.
If you are dedicated, detail-oriented, and passionate about supporting a thriving professional association, we invite you to apply for this dynamic role.
For questions please contact LAOR president Daytona Lindstrom at 310-562-3487 or [email protected].
Resumes may be submitted to:
1740 Main St. Ste C
Susanville, Ca. 96130
Or
701 Main Street
Susanville, Ca 96130
