10/25/2021
BASIC PURPOSE:
Under the direction or the Property Manager, interacts with prospective and current residents to explain the apartment community and its units, along with the benefits of the living there to achieve maximum occupancy and net operating income (NOI).
Responsible for ensuring that the entire leasing process is completed in accordance with the policies and procedures outlined in the Management Excellence Series.
May be required to serve as a floater between two or more apartment communities.
ESSENTIAL FUNCTIONS:
Apartment Community Presentations:
Responsible for providing accurate and thorough information about all aspects of the apartment community and its units to prospective residents to achieve maximum occupancy
and NOI.
Apartment Community Compliance & Administration:
Assists with preparing leasing paperwork (i.e. applications, lease agreements, addenda,
employment checks, credit checks and leasing move-in packets.), collecting and safeguarding
of all monies, maintaining all resident files, and completing of service request forms.
Community Marketing Support:
Assists the Property Manager in the overall marketing efforts to help ensure the apartment community meets required occupancy goals. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as assigned such as, but not limited to, delivering communication to residents, attending and participating training seminars, and running errands, as requested.
JOB QUALIFICATION REQUIREMENTS:
Knowledge/Experience:
A high school diploma or equivalent, along with one year of sales experience preferred.
Customer service or product sales background desirable.
Basic arithmetic skills necessary.
Excellent communication and organizational skills necessary.
Machines, Tools and Equipment, Software:
Computer literacy, including experience with computerized property management and/or accounting
software, preferred.
Telephones, facsimiles, photocopiers, and other equipment typically used in an
office environment.
Licenses/Certification:
Valid driver’s license, good driving record and auto insurance are preferred, unless required by particular position.
Other Requirements:
As an Elon Management Company team member, you represent Elon.
While you are on the job, you are expected to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required at the property, you are expected to wear it.
Refer to Elon’s Dress Code Guidelines for additional information.
PHYSICAL AND VISUAL ACTIVITIES:
Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence or other forms of communication.
Inside and outside work in all types of weather.
Ability to communicate effectively (expressing or exchanging ideas by means of the spoken or written word.)
This skill/ability is important in work activities in which workers must impart or receive detailed information through oral or written communication.
Physical and visual activities are commonly associated with the performance of the essential functions of this job.
"Commonly associated" is not intended to mean always or only.
There may be different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.