01/18/2022
Property Manager
Property Manager Job Responsibilities:
This exciting role encompasses management, sales, customer service and marketing skills. The Property Manager is responsible for duties related to staff management, leasing, retention, and occupancy for the Rose Rock family of properties in Tulsa, OK while promoting resident satisfaction. The primary responsibility of this position is to managing property staff in addition to resident retention and customer satisfaction for the current residents and prospective residents. Administrative duties include vendor management, completing lease paperwork, updating web advertising, responding to inquiries, property tours, and completing leasing reports. Other responsibilities implementing marketing strategies.
Assistant Property Manager Job Duties:
• Manages internal property staff including Assistant Property Manager, Maintenance Staff, and third party vendors.
• Attracts tenants by advertising vacancies; obtaining referrals from current tenants; perform tenant screenings; explaining advantages of location and services; showing units.
• Contracts with tenants by negotiating leases; collecting security deposit.
• Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; initiating corrective action.
• Manages communication with tenants.
• Conducts multiple follow-ups with potential tenants by email, phone call and text message if applicable.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Takes direction from owners and property management staff at their discretion; act as a professional liaison between tenants and apartment management;
· Greet prospects and qualify prospects by reviewing all criteria (ask questions; utilize completed guest cards, etc.)
· Prepare move-in packages and lease paperwork.
· Immediately record all telephone and in-person visits on appropriate reports.
· Inspect models and available “market ready” units..
· Have prospect complete application and secure deposit in accordance with Fair Housing requirements.
· Update availability report, process applications for approvals (i.e., credit check, rental history, etc.).
· Assist in monitoring renewals. Distribute and follow up on renewal notices.
· Monitor advertising effectiveness. Gather information about market competition in the area and file.
· Represent the company in a professional manner at all times.
· Assist ownership team with other various tasks as required.
· Consistently implement policies of the community.
· Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote attractive community features.
Position Requirements:
• Experience in working with the public and/or sales preferred.
• Ability to work a flexible schedule, including weekends (as required).
• Demonstrate an ability to support and contribute to the management team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
• Drivers license
• Reliable transportation
Education:
High School diploma required
Associates Degree or Bachelors Degree preferred
Compensation Details
· Salary: $50,000 to $65,000 annual salary (varies with experience)
· Paid every two weeks
· Eligible for 401K after certain period
· Health benefits
