10/02/2026
“Nicki, that’s why I called you.” ❤️
Yesterday, I got a call from a past client.
She bought her home several years ago, and she wasn’t calling because she wanted to buy or sell anything.
She had received a loan modification package from her lender and simply wanted some advice from someone she trusted.
So we talked.
I called my insurance partner, who reviewed her current homeowners insurance and was able to help her dramatically reduce her cost.
I spoke with a trusted lender who offered some perspective and even volunteered to review the loan modification package with her, if needed, to help her understand the financial cost versus benefit.
And then she said something that meant more to me than she probably realized:
“Nicki, that’s why I called you. You always know the answer—or if you don’t, you find the people who do. I never feel like I’m disturbing you. You take your time, you’re patient, and you make me feel like I have the best team in my corner helping me make the best possible decision.”
🥹❤️
THIS is what I want my real estate business to be.
Not just “Call me when you’re ready to buy or sell.”
Call me when you have a question.
Call me when something lands in your mailbox and you don’t understand it.
Call me when you need a lender, insurance professional, contractor, title expert—or simply someone to help you figure out where to start.
I may not always know the answer.
But I’ll do my best to find the people who do.
Because my relationship with my clients doesn’t end at the closing table.
In my business, it’s always personal. ❤️
— Nicki
The Riettie Group | Coldwell Banker Realty