12/09/2021
I am honored that I was able to help my client, Julie, during this difficult time.
Overall rating 5 stars
Market expertise 5 stars
Responsiveness 5 stars
Negotiation skills 5 stars
Professionalism & Communication 5 stars
My brother passed away unexpectedly leaving behind several properties in Florida. The whole process was more difficult because I don't live in Florida. Vivian was the recommended realtor for one of the properties. We had many difficulties with the renter at this property. Once we got him out, we found that he left extensive piles of garbage and junk. Vivian quickly evaluated the property and secured services to remove the junk ( dumpsters full ), clean the carpets, deep-clean the house and found a pool service to get the pool cleaned, Within a very short time (few days), she had the property ready to be listed. We quickly did get an offer from a buyer. Because the property was part of an estate, we had to go through the Florida courts for approvals. Vivian patiently worked with the buyers agent to keep them updated during the process. As we were getting ready to close, an issue was found that delayed the close by nearly a month. Vivian calmly worked though all of this, moving things forward where she needed to, while keeping the buyer informed. I'd say this was a very unusual close. I needed someone to go above and beyond and she did. Vivian was extremely responsive ( available morning and night ), always calm, always positive and just a good person. I am grateful for her as she helped me through one of the most difficult times of my life, I would highly recommend her services.
Julie
