07/29/2026
๐ฆImportant Update for Forsyth County & Surrounding Areas๐ฆ
Due to the major water main break affecting our area, many homes and businesses are experiencing little to no water pressure, while others are without water altogether. As water service is restored, the City of Winston-Salem has issued a boil water advisory for affected customers.
What does a boil water advisory mean? When water pressure drops significantly, thereโs a possibility that bacteria or other contaminants could enter the water system. As a precaution, you should bring your tap water to a rolling boil for at least one minute, then allow it to cool before using it for drinking, making ice, brushing your teeth, preparing food, or giving it to pets.
In addition to following the boil water advisory, there are a few simple steps you can take to help protect your plumbing system once your water is turned back on:
๐ง Turn faucets on slowly. Start with the faucet closest to where the water enters your home or building to help release trapped air and sediment.
๐ง Run cold water for several minutes. This helps flush out dirt, rust, or other debris that may have entered the water lines during the repair process.
๐ง Check for leaks. Inspect faucets, toilets, water heaters, washing machine hoses, and any visible plumbing once water pressure returns.
๐ง Clean faucet aerators if needed. Sediment can become trapped in the small screens on your faucets, reducing water flow. Removing and rinsing them can often restore normal pressure.
๐ง Wait before using hot water. Allow the cold water to run first so your water heater has a chance to refill and flush any sediment before heavy use.
๐ง Monitor your water. Cloudy or slightly discolored water can be normal immediately after service is restored. Let the cold water run until it clears. If discoloration continues, contact your local water provider.
We know this has been a frustrating day for many families and businesses throughout our community. We appreciate the crews working to restore service as quickly as possible and hope everyone has clean, reliable water again soon.
If you notice leaks, low pressure that doesnโt improve, or other plumbing issues after your water is restored, the Cogar Plumbing team is here to help.
๐336-930-3535