08/06/2026
I first met Pam in 1998 when I interviewed with Sovereign Bank. She was the Vice President of Mortgage Operations at the Berks LPO, Wyomissing and I walked into that interview knowing NOTHING about the mortgage business. We still laugh about the fact that I didn’t really know what a W-2 was other than knowing I got one every year and when they talked about “convertible loans,” I genuinely thought we did car loans too. 🫣
It was the refinance boom of 1998 and for whatever reason, (they just needed bodies) Pam took a chance on me. She hired me. And that one decision changed the course of my career.
We spent the next 17 years together in that mortgage loan production office. There were ups, downs, crazy busy days, lots of laughs and probably a few moments we’d both rather forget. But more importantly, I had the opportunity to work alongside and learn from some of the absolute BEST folks in this business. (You know who you are!)
I truly believe I would not be where I am in my career today without Pam and so many of the people from those years who taught me, challenged me, believed in me and laughed at all my “Jessica-isms” as they called them! ❤️
Pam went from being my boss, to my friend and mentor. Her knowledge is priceless, her personality fills a room, and somehow, wherever we go, she knows everyone. You can always count on her for a story, a laugh, an answer and probably the name of someone who can help.
Twenty-eight years after that first interview, I’m incredibly grateful that she saw something in that small town girl who didn’t know a W-2 from a convertible loan and decided to give her a chance. 🤣
Some people teach you how to do a job, others help shape the person in your career you are today.