03/02/2026
A successful rental experience begins with both the landlord and tenant understanding their roles from the start. Disputes may arise simply because expectations regarding maintenance and repairs are unclear. Good communication and a well-defined lease agreement can prevent unnecessary stress for everyone involved.
Landlord responsibilities include providing a safe, clean and functional property at the start of the tenancy. This means ensuring essential services, such as plumbing and electrical systems, are in good working order, along with fixtures and any appliances supplied with the property.
Landlords are also responsible for major structural elements, including the roof, walls and foundations, and for addressing serious maintenance issues such as leaks, dampness, electrical faults or structural concerns.
Tenant responsibilities focus on the everyday care of the home. Tenants are expected to keep the property clean, carry out general upkeep and maintain the garden and pool, as outlined in the lease agreement. They should also report maintenance issues promptly.
Both parties must understand what 'fair wear and tear' means. Everyday ageing — like carpets wearing down, paint fading, or appliances reaching the end of their useful life — is normal and not the tenant’s responsibility. However, damage caused by carelessness, misuse or accidents (like badly stained or torn carpets, broken tiles, damaged fittings, holes in walls, etc.) would usually need to be repaired or paid for by the tenant.
Top Tip: Regular inspections help protect both parties by documenting the property’s condition.
When issues are addressed early and responsibilities are understood, renting becomes a more positive and stress-free experience for everyone.