Qualis

Name: Qualis
Address: 323 High Street, High Street, CM164BZ, GB
Telephone: +443332300460

We're the Qualis Group in Epping. We provide the latest news from Qualis Property Solutions and Qualis Commercial. Important information

1.

If you have a housing repair or emergency, please phone 0333 230 0464. ***Please be aware that this page is not monitored 24/7. For housing and maintenance repairs, please phone Qualis Property Solutions on 0333 230 0464. Do not report any repair or maintenance requests through this page. ***

Welcome to our page where we share all the latest news from across the Qualis Group. We're a pro

perty management company, developer and council services provider – with a difference. Across the Epping Forest District, we’re building much-needed new homes and commercial buildings, and delivering quality housing and grounds services on behalf of Epping Forest District Council. We welcome comments and questions but ask you to be polite, kind and respectful to everyone. While the page is managed by Qualis, we cannot be held responsible for any content posted on the site by third parties. We request that no swearing, inappropriate language or abusive posts are displayed - these will be deleted
2. We endeavour to respond to your posts as quickly as possible - however we cannot guarantee an immediate reply.
3. We treat everyone's views with respect and kindness
4 . Please DO NOT report repair and maintenance requests through this page - phone 0333 230 0464. We will delete, ban and/or report users for posting comments and messages which we believe:

• bully, harass or intimidate any individual or organisation
• are abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive, libellous or defamatory
• infringe or violate someone else's rights
• discuss ongoing legal proceedings
• advertise products or services
• are irrelevant or off-topic
• are disruptive
• are repetitive
• are spam
• are misleading or untruthful

15/06/2026

Are you looking for work, training or support getting back to work? Come along to a free Stronger Together event to find help with employment, skills and wellbeing.

Wednesday 17 June 2026
9:30am to 1pm
EFDC Offices, Epping High Street, CM16 4BZ

https://www.eppingforestdc.gov.uk/stronger-together-skills-and-employment-event/

13/06/2026

We're taking part in a free community event aimed at supporting local residents with employment, skills and wellbeing.

The Stronger Together – Work, Skills, and Wellbeing event is scheduled for Wednesday 17 June, 9.30 - 1:00 at Epping Forest District Council offices on Epping High Street.

Managers from Qualis Property Solutions Repairs and Grounds Maintenance teams will be available to talk about opportunities in the company.

Organised by the Department for Work and Pensions (DWP), the session bring together opportunities for job seekers and those looking to develop new skills, alongside access to wellbeing support.

The event is open to all and free to attend, offering a practical way for people to connect with local support and improve both their career prospects and overall wellbeing.

12/06/2026

A visit to a customer's home for some repairs was just one element of the visit.

The team was aware there was an autistic child in the household, so took time to explain what they were going to do and that there might be some noise, helping to make the experience as comfortable as possible for the whole family.

The customer was delighted with their care and consideration and took the time to offer the following feedback:

"Lovely polite fellas, also really helpful and very understanding of my autistic grandson. Thank you so much."

Thank you to the team for showing that great customer service is about more than completing repairs – it's about understanding the needs of our customers and treating everyone with kindness and respect. 👏

05/06/2026

A customer woke up to find her kitchen flooded from a leak under the sink! But prompt action by our customer service team, plumber and their apprentice had it fixed by 12.30!

They replaced copper pipework, washing machine hose and sink trap, solving the problem quickly and efficiently.

The happy customer praised not only those who attended but the receptionist who, she said ‘listened and reacted to my problem with empathy and efficiency.’

“The plumber and his apprentice worked well together to solve my issues and they did a bang-up job. Thank you to everyone.”

Congratulations to our customer service team, the plumber, and the apprentice for working together to earn such excellent feedback.

03/06/2026

Roary the Qualis Lion, created by talented artist Sarah Emily Porter is complete, and ready to join the pride of lions that will be roaming Epping Forest and Harlow districts this summer.

Lions on the Loose is a collaboration between St Clare Hospice, Wild in Art and local businesses and organisations who have sponsored the lions.

Sarah has made this video explaining her inspiration behind Roary, who will be up for auction in September to raise much needed funds for St Clare Hospice.
For eight weeks, starting in July the Lions will roam the streets, parks and open spaces of Epping, Loughton and Harlow.

The event launches on 24 July and ends on 10 September. In September the unique sculptures will be auctioned off to raise much needed cash for the hospice.

Watch on YouTube: https://youtu.be/JOPEnu0jBd0

01/06/2026

Volunteers’ Week (1-7 June) is a great opportunity to celebrate our employees who volunteer in a host of ways.

Qualis Property Solutions employees get two days paid volunteer leave a year, or a pro rata equivalent for part-time workers. This can be taken as full days, half days, or blocks of at least one hour by an individual or team.

Volunteering activities have included: helping at the local food bank, repainting a community centre and wrapping and delivering donated Christmas gifts to families in need.

29/05/2026

Sometimes it’s not just about the work our maintenance teams carry out, but how they make our customers feel.

Stephen visited a mutual exchange property to do an important inspection, ensuring everything was checked thoroughly and the customer was reassured about the move.

While completing the checks, he took the time to be kind, respectful, and supportive, creating a positive experience for the customer and her family.

Afterwards we received this feedback:
“Stephen was extremely polite and kind to my mum, did his checks, was lovely. I cannot speak highly enough about him and how kind he was. Please tell him thank you.”

Thank you Stephen for showing such genuine care and professionalism and for making such a positive difference to the customer’s experience.

28/05/2026

Join Us at “Stronger Together – Work, Skills & Wellbeing”

Qualis Property Solutions is pleased to be attending a free community event supporting local residents with employment, skills and wellbeing.

📅 Wednesday, 17 June 2026
🕤 9:30am – 1:00pm
📍 Epping Forest District Council Offices, Epping High Street

Organised by the Department for Work and Pensions (DWP), this event brings together a range of organisations offering:
✅ Job opportunities
✅ Skills development
✅ Wellbeing support

Whether you're looking for your next role, aiming to build new skills, or seeking wellbeing support, this event is a great opportunity to connect with local organisations.

🎟️ Free to attend – book your place on Eventbrite today! https://www.eventbrite.co.uk/e/stronger-together-work-skills-and-wellbeing-tickets-1985274705085?aff=ebdssbdestsearch

26/05/2026

Customers are showing their appreciation of the new My Qualis Portal which allows them to raise non-emergency repairs to their homes 24 hours a day, 7 days a week.

⭐ “Found it really easy and straightforward to use.”
⭐ “Raised multiple jobs and find it easy to use.”
⭐ “So easy to use and can access any time you need rather than waiting until 9am to report an issue.”

These are just some of the comments fed back to us by satisfied customers.

We have also received valuable feedback on areas we can continue to improve, such as making some repair categories easier to find and adding more self-service options in the future.

My Qualis was designed in response to Epping Forest Council tenants telling us they wanted more flexibility in reporting non-urgent repairs and being able to track them.

Thank you to everyone who has already used My Qualis and shared feedback with us — your feedback helps us continue to improve the service we provide.

22/05/2026

We’re proud to recognise 13 outstanding employees who received awards at our latest News and Views staff briefing – highlighting the dedication, teamwork and innovation that help us deliver for our communities every day.

👏 From trades to customer service and admin, these awards showcase the incredible talent across Qualis Property Solutions.

👉 Read more about the winners and the event on our website: https://ow.ly/Xhjp50Z3gKH

Address

323 High Street
High Street
CM164BZ

Telephone

+443332300460

Website

https://www.qualisgroup.com/

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