19/09/2026
How long have you been with your letting agent? 5 years? 10? 15?
Here's the slightly uncomfortable follow up question. Have you ever actually stopped to ask whether they're still the right fit for you?
Loyalty is admirable, but it shouldn't mean quietly accepting service that hasn't moved on while everything else has. The market's changed, regulations have changed, tenant expectations have changed, technology's changed, and quite possibly your own portfolio has too.
When did you last properly review what you're getting for your management fee? If the honest answer is "I can't remember", that's usually the answer in itself.
We'd be curious to know, has anyone here actually switched agents after years with the same one? How did it go?