VIVID Homes

VIVID Homes We're a leading provider of affordable homes & support services in the south. Our social media guide http://bit.ly/2PPz98e

https://www.vividhomes.co.uk/media/4430/our-social-media-guide-for-customers.pdf?1744801510

11/06/2026

We’re available when you need support, whether it’s questions on rent, your online account, or just to talk things through, we’ll always do our best to help. If we can’t help, we’ll connect you with trusted organisations who can. It’s one of our promises.

Sometimes, this support is vital to your wellbeing. Watch the video below to see how we worked closely with Richard to adapt his home, ensuring it truly meets his needs and supports him to live comfortably with his disability.

To learn more about adaptations please visit: https://orlo.uk/6754m

09/06/2026

Our Help & Support pages are sometimes the fastest way to get an answer to your question. See our video below on how you could save time:

Did you know you could win vouchers just by using Housing Perks?Housing Perks is a free app for VIVID customers, launche...
08/06/2026

Did you know you could win vouchers just by using Housing Perks?

Housing Perks is a free app for VIVID customers, launched through our charitable arm VIVID Plus, giving you access to discounts at over 100 shops. You can save up to 20% at places like ASDA, Sainsburys, Morrisons, Argos and more, making everything from technology to your everyday shop that bit cheaper.

Each month there are also two £50 vouchers up for grabs. One of last month’s winners, Jack, told us: “I wasn't expecting this! It's clear that you value your customers, and that support and help makes you a great housing provider for us, and everyone in their homes.”

To learn more about Housing Perks visit: https://orlo.uk/Pj1nU

We’re currently recruiting for a Repairs Supervisor! Based in our Basingstoke office you’ll cover our North Hampshire ar...
05/06/2026

We’re currently recruiting for a Repairs Supervisor! Based in our Basingstoke office you’ll cover our North Hampshire area.

Your time will be split between office working, and time out on-site with your trade team, but the role also allows for hybrid home working. You’ll lead a team of multi-skilled trade operatives, ensuring they deliver a first-class value-for-money repairs service.

To succeed, you’ll bring strong leadership experience, confident communication and a calm approach under pressure. Knowledge of property construction is an advantage, and you’ll need competent IT skills and a drive to meet targets and improve services in a fast‑paced environment.

Are you interested? Or know someone who would be? Apply here: https://orlo.uk/36Qtw

We’re supporting our customers in the Portsmouth area to build practical, hands-on skills through an initiative with our...
04/06/2026

We’re supporting our customers in the Portsmouth area to build practical, hands-on skills through an initiative with our charitable arm, VIVID Plus.

Delivered by Share Portsmouth, these free sessions cover everything from wallpapering to drilling, helping make home improvements easier and more affordable.

If you’re one of our customers, use the code VIVID-SKILLS to book your free place: https://orlo.uk/VB0Iy

If you’re a VIVID customer your online account is the easiest way to stay in touch and access our services. Here you can...
02/06/2026

If you’re a VIVID customer your online account is the easiest way to stay in touch and access our services. Here you can find important information about your home, pay your rent, access messages from us and more.

To register or login please visit: https://orlo.uk/adrah

We understand how important it is to feel safe and comfortable in a high quality home, but we also recognise that your n...
01/06/2026

We understand how important it is to feel safe and comfortable in a high quality home, but we also recognise that your neighbourhood plays an equally important role in your overall wellbeing.

In North Town, Aldershot, we’ve not just invested in homes, but the community too – opening a community centre, and more recently a community garden. We recently went along to the opening and watched customers enjoy the centre, capturing the planting of the first flowers of the brand-new garden!

We’re looking for a Customer Experience Advisor to join our team in Basingstoke! You’ll be the first point of contact fo...
29/05/2026

We’re looking for a Customer Experience Advisor to join our team in Basingstoke!

You’ll be the first point of contact for customers, handling inbound calls and digital enquiries, aiming for a friendly, efficient “right first time” service. Most of the role is on the phone, so clear communication is key. Your first 6 months will be in the office, before we can then offer you hybrid working.

We’re looking for people with great customer service skills and experience in busy environments (contact centre experience is a plus). Strong verbal and written communication, basic IT skills, and the ability to stay calm, adaptable and resilient when things get complex is also a must.

Sound like a perfect fit? To apply please visit: https://orlo.uk/gU6kp

We know feeling safe at home matters. When you’ve booked a visit with our team we’ll always show you our ID so you can c...
28/05/2026

We know feeling safe at home matters. When you’ve booked a visit with our team we’ll always show you our ID so you can check our credentials before we enter your home. And we won’t ever turn up to your home without an existing appointment.

Ever in doubt? Don’t answer the door and contact our Customer Experience team to double check.

Address

Peninsular House
Portsmouth
PO28HB

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4:30pm

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